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Hotel Front Desk Associate/night Auditor

3 months ago

Temecula, United States SpringHill Suites by Marriott Full time

Hotel Front Desk Associate / Night Auditor

**Position Summary**:
**Essential Duties and Responsibilities**:
Book guest reservations using knowledge of occupancy, arrivals and departure information.

Greet guests immediately with a friendly and sincere welcome.

Register guest into hotel in a prompt and courteous manner using up selling techniques to maximize room rates.

Prepare for all group check ins and outs, VIP arrivals, and any special assignments given.

Pre-register, block reservations following hotel rate structures, discounts and sell strategies.

Handle cash and credit card transactions accurately and securely.

Be familiar with all events, functions, and groups as well as the hotel brand, product and surrounding area.

Protect confidential guest information and the privacy of guests

Work closely with Housekeeping in keeping room statuses up to date.

Coordinates requests for maintenance and repair work.

All other duties as assigned. Perform Night Audit following the steps and training provided.

**Knowledge, Skills and Requirements**:
Must be attentive to details.

Be timely in all communications and requests by management

Must have the ability to handle pressure in meeting deadlines and prioritize tasks.

Must have the ability to work independently and use independent judgment with mínimal supervision.

Must produce high-quality work that has been proofed and is error free.'

Training schedule will not be fully graveyards. The shifts will vary for training.

Work Location:

- One location

Work Remotely
- No

**Job Types**: Full-time, Part-time
- 8 hour shift
- Day shift
- training
- Evening shift - training
- Holidays
- Night shift
- Weekends
- Open availability
- Team player

**Benefits**:

- Employee discount
- Medical insurance
- Dental insurance
- Vision insurance

**Job Types**: Full-time, Part-time

Pay: From $16.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Overtime
- Weekends as needed

Work setting:

- In-person

Work Location: In person