Resource and Referral Specialist- Bilingual

3 weeks ago


Ontario, United States WEST END FAMILY COUNSELING SERVICE Full time

Private non-profit organization is seeking a Resource and Referral Specialist for their dynamic and rapidly growing programs. Agency has a reputation for providing quality customer service to clients of all ages in the West Valley region of San Bernardino County.
Looking for a strong administrative person with organizational skills to join our energetic and skilled team.
Applicant must have direct experience providing administrative support in an office environment.

**Responsibilities/Job Duties**:

- Scheduling appointments, checking in clients, doing initial paperwork with clients.
- Work to support clinical staff to assist in delivering a high quality of client care
- Entering referral, client data, and setting up assessments into our Electronic Health Records (EHR) System and County Electronic Health Record
- Check client Medi-Cal insurance daily
- Track monthly PEI activity for reporting and recap generation
- Fill in for support staff as needed
- Work closely with Program Director to perform any administrative duties as needed

**Requirements**:

- High School Diploma required (Some college credits preferred)
- A minimum of one year experience providing administrative support in an office environment
- Proficient in Microsoft Office 365 Products (Outlook, Excel, Word)
- Possess a valid California driver's license, personal automobile insurance and driving record that meets the standards outlined in the Agency’s Personnel Policy; Motor Vehicle Operating Standards
- The ability to work under general supervision with other staff to accomplish daily front office tasks

**Benefits**
- 4 day work week
- Health benefits
- Sick and Vacation
- Retirement benefits


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