Human Resources Technician

2 weeks ago

Santa Rosa, United States City of Santa Rosa, CA Full time

**The Position**:
**HUMAN RESOURCES TECHNICIAN**

**Two openings**

**Employment Services**

**Risk Management**

**The Benefits of City Employment**:
In addition to offering a challenging, rewarding work environment and opportunity for career growth, the City of Santa Rosa is a Public Service Loan Forgiveness Program (PSLF) Employer and provides a generous suite of benefits, including retirement through CalPERS, a competitive leave accrual package, your choice of three health plans, a flexible spending program, $500 annually wellness benefit, flexible work schedule options, employer-paid (free to you) life and disability insurance and top of the line vision and dental coverage. Human Resources Technicians have 11 paid holidays annually, plus 2 to 3 “floating” holidays per year depending on years of service.

More information regarding benefits associated with this position can be found on our Miscellaneous Employee Benefits Page and the Employment Terms and Conditions Document for the Confidential (unrepresented) unit.

**About the Human Resources Technician Position**
- Human Resources (HR) Technicians provide a variety of HR services to City departments. They perform work in one of three sections: Employee Benefits, Employment Services, or Risk Management, which includes workers compensation.

**Two Current Openings**
- We have one opening in Employment Services and one in Risk Management.

**Employment Services**:

- The Human Resources Technician in this section focuses on recruitment and employment examination activities, new employee orientation and exits, approving and processing a variety of personnel actions, and providing information to employees in a wide variety of human resource areas.

**Risk Management**:

- The Human Resources Technician in this section focuses on insurance, safety and workers compensation programs.
- We look forward to welcoming energetic, team-oriented HR professionals with great customer service skillsets and excellent written and verbal communication abilities to be part of our team. The ability to establish and maintain effective, solution-oriented working relationships with team members and external stakeholders is important.
- Maintain standards of confidentiality and professional integrity, to preserve an environment of trust.
- Manage a high volume of work while continually assessing priorities and deadlines.
- Possess the ability to read, understand, and explain HR policies, procedures, and practices.
- Contribute, and adapt to, process improvement and innovation initiatives.
- Perform basic research with attention to detail and provide accurate information- Experience supporting a high volume of recruitment and employment examination processes in a public agency (County, City, District, etc.) and/or a large organization with a similarly regulated and/or unionized environment- Experience with Human Resources Information Systems
- Experience or familiarity with union contracts and employee benefits, including CalPERS retirement is helpful.
- Experience with insurance, safety and workers compensation programs
- Experience with Worker’s Compensation Software

**HOW TO APPLY**:
**Please complete a thoughtful, thorough Supplemental Questionnaire submission.** As part of the selection process, your responses to these questions will be scored using criteria specific to this position. Incomplete responses, or responses such as "See Resume" can result in disqualification from the selection process.

**Examples of Duties and Responsibilities**:

- Human Resources Technicians duties depend on area of assignment, and include the following examples:

- Collect, organize and provide data related to recruitment, position control, benefits, safety, disability management, workers’ compensation, liability, training and other Human Resources functions.
- Assemble collected data and prepare a variety of written reports and spreadsheets.
- Provide information regarding the proper method of completing forms and processing information to employees.
- Coordinate and monitor certification, selection, medical examinations, and start dates.
- Arrange with agencies for temporary employees and monitor temporary employees for performance problems and for time limitations.
- Interpret department policies, City Rules and Regulations, MOU's, and other documents.
- Respond to questions and requests for assistance and information from employees, insurance carriers and contractors.
- Act as a day to day liaison between the City and a variety of insurance carriers and contractors.
- Provide information to employees to enroll and update insurance records.
- Prepare, organize and coordinate the annual City-wide open enrollment process for employee benefits.
- Gather and organize information and maintain records related to workers' compensation cases and track the status of cases in order to ensure accurate reporting of injuries and take appropriate action when necessary.
- Issue certificates

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