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Front Desk Receptionist/office Assistant
4 months ago
**Job Description and Duties**:
Providing excellent customer Service.
Ensuring a high level of personal presentation is maintained in the reception area.
Preparing and taking responsibility for the Rehab Dept schedules and ensuring coverage is always maintained.
Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Optimizes patients’ satisfaction and provider time by scheduling in-person or telephone appointments.
Keeps patient appointments on schedule by notifying the provider of the patient’s arrival and reminding providers of service delays.
Ensures availability of treatment information by filing and retrieving patient records.
Obtains and keeps track of patients’ referrals and authorizations are on file.
Protects patients’ rights by maintaining the confidentiality of medical, personal, and financial information.
Contributes to team effort by accomplishing related results as needed.
Identifying issues impacting front desk resources, proposing solutions, and reporting to the Director of Administration
Provide support, mostly administrative, to other staff members according to the directives of the management team.
Pay: From $18.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Night shift
- Weekends as needed
**Education**:
- High school or equivalent (preferred)
Work Location: In person
