Desktop (Mac) Technician

Job DescriptionJob DescriptionProvide day-to-day technical support for Mac system hardware, software, and peripherals. Provide deskside assistance in resolving end user technology issues. Perform installations, troubleshooting, repairs, upgrades, backups, and other maintenance tasks on Mac platforms. Experience working with Apple systems including the...

Title: Desktop Support Engineer Location: Onsite in Vienna, VA (Local) Duration: 12+ months Experience with Technical Knowledge/Skills: 8+ years of Proven work experience as a desktop support engineer or support technician. Troubleshooting Skills Ticketing System experience (ServiceNow) Windows 10 Experience (WIN 11 nice to have) Microsoft Active Directory...

Job DescriptionJob DescriptionProvides Tier 2 desktop support services via telephone, deskside, chat, or remote contact. Services supported include hardware, operating systems (Windows and MacOS), storage devices, email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, hardware, and...

Job DescriptionJob DescriptionResponsible for preparing, deploying, and managing enterprise desktop software, and managing group policies. Perform maintenance, repair, upgrades, and configuration of hardware, software, and operating systems in an inter-networked environment. Responsible for engineering, building, and creating processes to maintain PC builds....

Job DescriptionJob DescriptionThe Production Support Technician is responsible for providing audio visual support to the MBC Staff and Volunteer Team(s) at all MBC Campuses and MBC integrated auxiliaries (i.e. Jill’s House). This support includes running audio, lighting, video, broadcast and ProPresenter, as well as, assisting with installation,...

Required Experience - Requires bachelor’s degree in computer science, business, or a related field and a minimum of seven years of IT experience, of which at least five years must be leading a service desk team. Degree requirement may be substituted with additional relevant experience. - Must be experienced with desktop and laptop standards, software...

**Requirements**: - Requires bachelor’s degree in computer science, business, or a related field and a minimum of seven years of IT experience, of which at least five years must be leading a service desk team. Degree requirement may be substituted with additional relevant experience. - Must be experienced with desktop and laptop standards, software...

Required Experience - Requires a high school diploma/GED and a minimum of four years of IT experience, of which at least three years must be specialized in support of an IT service desk. - ITSM ticketing system experience required, ServiceNow experience is preferred. - Mac support experience is a plus. - Must have a positive and patient customer service...

Job DescriptionJob DescriptionProvides daily supervision and direction to service desk staff who are responsible for phone, email and in-person service desk support in the areas of standard desktop applications, troubleshooting hardware/software, workstation builds, printer problems, network, and systems support. Oversees the service desk operations,...