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Patient Support Representative at Counseling Office
3 months ago
We are seeking a **warm and experienced Patient Support Representative with billing experience **to support our **mental health office in Bowie, MD.** Duties may include scheduling appointments, faxing documents, calling patients, and responding to patient concerns, requesting medical records, and other duties.
- Knowing how to **bill/process payments**:
- Must have 1+ year(s) of front desk appointment scheduling **experience at a Mental Health counseling/therapist clinic (bonus points)**:
- Must have billing **experience at an medical office (mental health clinic is a bonus)**:
- Experience with **Gmail **and sorting data in **Excel/ Google Sheets spreadsheets**:
- **Computer Savvy/proficient in CRM system (We use Simple Practice)**:
- Experience operating cell and office phones
- Must also be knowledgeable about HIPAA regulations
- Ability to meet deadlines
**Job Type**: Part-time
Pay: $17.00 - $21.00 per hour
**Benefits**:
- Life insurance
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you comfortable with working late afternoons and evenings? Some shifts will start later in the day (12pm+) and end at 8pm.
- Are you tech-savvy? Our clinic operates with a 98% paperless system, utilizing various online platforms.
- This is a part-time IN-PERSON position (20-30 hours) at our Bowie office. If this feasible for you?
**Experience**:
- Multi-line phone systems: 2 years (preferred)
- Appointment scheduling: 1 year (preferred)
- Microsoft Excel: 2 years (preferred)
Work Location: In person