Administrative Assistant

2 weeks ago

Northborough, United States STERIS Full time

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

**About us**:
At STERIS Applied Sterilization Technologies (AST), We are One Team with One Goal. Through a network of nearly 60 facilities globally, STERIS AST has been committed to patient safety by providing contract sterilization services to the medical device, pharmaceutical, consumer, and industrial communities for over 50 years. Our sterilization services ensure the safety of those who use these products, including our families, our friends, and ourselves. Annual merit bonus and incentive plans are offered. This position works on-site Monday - Friday 8 AM -5 PM shift and offers overtime potential based on business needs.

**What you will do with us**:
Customer Relationships (50%)
- Welcomes visitors by greeting them in-person or on the phone; directs visitors by providing instruction, answering questions, or referring to appropriate internal staff. May maintain security by monitoring visitor logbook, issuing and controlling visitor badges and controlling entry to facility from main entrance.
- Issues and distributes PPE, safety shoes, uniforms and safety vests to visitors and facility employees (as applicable).
- Communicates in an effective manner by utilizing accepted business practices in a courteous and professional manner providing timely and accurate responses and service-oriented offers of assistance.
- May assist Sales Representatives by maintaining sales files, contracts, price sheets, mailings, and market research (as applicable); provides Customers with general information, facility brochures and service invoices. Creates Customer correspondence and may communicate directly with Customers; refers difficult Customer problems to appropriate location Managers or Sales Representatives

**What you will do with us - cont'd**:
Operational Excellence (50%)
- Administers and controls Customer invoicing by performing data entry.
- Assists plant management and contributes to financial control by collecting and maintaining the account receivables to include Customer master list, aging report and invoice list; maintains accounts payable records (as applicable); issues check requests; provides reports to facility management (as requested); travels to other facility nearby to perform job duties as directed by supervisor (as applicable).
- Protects company confidential information by properly storing, retrieving, and disseminating such information only to those authorized (in accordance with BCP-11.8).
- Assists in maintaining office support by performing other office functions, including payroll and HR functions (as applicable); supports other office personnel or facility departments (as applicable) and as directed by supervisor. May assist with or complete other general tasks / responsibilities as assigned.
- Contributes to a team effort by performing in accordance with all STERIS policies, GMP, Lean principles and other directives; supports the directives and decisions of higher-level management and performs other duties as assigned.

**How you will learn your role**:

- Review work instructions along with vital policies and procedures
- Take part in on-the-job training, overseen by your Hiring Manager
- Demonstrate ability to meet the requirements of the job

**Education Degree**:

- High School Diploma or GED

**You will be a great fit if you can**:

- Pass a background check and drug screen
- Demonstrate the ability to follow safety rules and be safety aware at all times
- Demonstrate the desire to learn, be productive and contribute to the team
- Demonstrate reliability and dependability
- Show a minimum of 2 years experience in clerical, accounting or similar positions
- Communicate effectively verbally and in writing
- Demonstrate computer literacy, and basic math skills
- Demonstrate professional interpersonal skills
- Be a collaborative team player
- Be attentive to detail

**Reasons you'll love working here**:
This is an opportunity to join a company that will invest in you for the long-term. STERIS wouldn’t be where it is today without our incredible people, who take true pride in their work. That’s why we share in our success together by rewarding employees for their hard work. We do this by providing competitive base salary plus bonus (as applicable), comprehensive benefits package that includes medical, dental, vision, paid PTO and holidays, 401K with company match.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

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