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Floor Manager
4 months ago
Osteria Lupa Romana is looking for a Jr. Floor Manager to join it's team If you are passionate about Italian food and wine, then you have found the right position with us
Job responsibilities/requirements:
- Continue to build a great culture and working environment for our employees by maintaining an energetic team that is passionate for food, wine and great service.
- Oversight of training and developing your team to provide the highest quality service to guests.
- Display a mentality of leading by example with excellent leadership qualities, a polished floor presence, professional demeanor and appearance.
- Promote positive public and employee relations at all times, adhering to best practices as listed in our Handbook, and compliance with Federal and State regulations.
- Must ensure the compliance of all safety, health and beverage regulations in order to minimize all legal liability.
- Instill and maintain integrity of service, touch tables while on floor to solicit feedback and to proactively address any potential negative experiences.
- Always positively represent the Lupa brand to employees and guests.
- Be the liaison between the FOH and the BOH insuring a seamless shift.
- Close the restaurant responsibly at night at the end of service.
- Assisting with staff hiring, training, scheduling and management.
- Understand and execute all operations procedures with thoroughness and complete attention to detail.
- Management of POS including complete utilization and understanding of its functions.
- Setting, driving and maintaining all levels of hospitality including:
- Perform other tasks such as schedules, payroll, progressive discipline, onboarding new hires, etc..
- Wine and spirits knowledge (Italian preferred)
- Abiltiy to stand for a 10-12 hour shift, walk up and down flights of stairs, and lift up to 25 lbs.
- Ability to work nights, weekends and holidays.
- At least 2 years working in restaurant industry.
More detail about Lupa Osteria Romana part of RSC Management Services
