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Manager Field Operations, Cardiovascular, North

3 months ago

Township of Lawrence, United States Bristol-Myers Squibb Full time

**Working with Us**
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

At Bristol Myers Squibb, we are inspired by a single vision - transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Position Summary

The Manager of Field Operations will be responsible for providing analysis, planning, and operational support to the aligned Region(s).

Key Responsibilities
- Analyze performance and productivity data with a focus on identifying opportunities for growth and performance improvement; develop and recommend response plans.
- Integrate all internal and external performance and productivity data to obtain a comprehensive understanding of regional / district performance and productivity.
- Monitor progress toward regional goals and objectives.
- Monitor regional performance and productivity objectives through the analysis of various regional metrics (i.e.: sales performance by brand and district; Sales Force Effectiveness metrics; Alliance Coordination/Collaboration; Specialty, Outlets and Payer Channel performance; etc.).
- Assist with the alignment, development, consolidation and implementation of all components of regional business plan(s). Review the regional business plan(s) on a regular basis and recommend enhancements on an as needed basis.
- Analyze Payer Channel performance metrics against regional/ district/ territory plan goals.
- Develop and implement regional pull through plans and initiatives (i.e.: targeting initiatives, Blitzes, etc.).
- Identify pull through training needs and opportunities.
- Serve as liaison between Account Executives and DBMs on pull through plan development, resource allocation and execution; mobilize districts around opportunities.
- Identify, allocate and track pull through resources (i.e.: Regional Flex, Access Resources, Samples, Promotional Programs, Marketing sponsored programs, etc.).
- Serve as a liaison with other functional areas (i.e.: Marketing, Targeting and Alignment, Sales Training, Alliance Management, etc.) to discuss opportunities and/or troubleshoot regional operational issues.
- Manage the coordination and implementation of various regional meetings (i.e.: POAs) and teleconferences.
- Plan and coordinate Field Impact Days with target districts/ markets on an as needed basis.
- Ensure the efficient utilization of regional allocations through the use of tools such as HCP Connect.
- Serve as liaison between internal business partners (i.e.: Marketing) and regional management team(s) on resource allocation issues as necessary.
- Ensure regional compliance with allocation utilization guidelines and procedures.

Qualifications & Experience
- 3 to 5 years of pharmaceutical or relevant sales experience.
- Demonstrated ability to deliver on sales objectives.
- Experience with customer base customer and market industry knowledge.
- Successful experience working with the local sales matrix team to accomplish business objectives.
- Strong sales performance track record.
- Experience in supporting DBM(s) with on boarding new representatives and assisting with training, sales skills and product knowledge.
- Understanding of the regional BMS management matrix team.
- Skill in interpreting and using business and marketing analytics.
- Knowledge and skill in development and execution of local sales plans that support strategic initiatives.
- Knowledge of the sales process and selling skills.
- Ability to impact and influence others with no direct reporting relationship.
- Ability to communicate effectively and clearly and to appropriately direct synthesize communications.
- Advanced skills with Excel, PPT and Word.

LI-REMOTE

**Uniquely Interesting Work, Life-changing Careers**

**On-site Protocol**

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model