Compliance Multi-program Administrative Assistant

5 days ago


Austin, United States Texas Dept of Licensing and Regulation Full time

The Multi-Program Administrative Assistant is selected by and responsible to the Compliance Section Manager with some activities assigned by the Section Manager, program specialists, and/or team leads. The Multi-Program Administrative Assistant provides highly complex administrative support and technical program assistance for the Industrialized Housing and Building (IHB) and Elevator (ELE) programs but may provide support for multiple programs within the Compliance Division. Duties include reviewing and entering data, monitoring/maintaining program spreadsheets and databases, processing requests for invoices, and researching and clearing fee payments. Work also involves coordinating registrations for agency-led workshops, processing open records requests and assists with developing and providing training. Work is performed under limited supervision with moderate latitude for the use of initiative and independent judgment. Some local travel may be required.

Essential Duties
- Provides administrative and technical assistance by preparing, interpreting, and disseminating information concerning agency programs, rules, policies and procedures. Coordinates work between organizational units of the agency.
- Compiles, reviews, research, and enters information for multiple programs in agency databases and spreadsheets.
- Review and route mail, program files, and related correspondence received daily. Prepares, edits, and coordinates mail-outs concerning agency programs and generates requests for invoices.
- Responds to inquiries from public, staff, industry representatives, and government officials regarding rules, policies, and procedures.
- Develops and maintains record keeping and filing systems and records management systems.
- Compiles documents for imaging and archiving, consistent with the agency’s records retention policy an procedures. Research and compiles files and documents in response to Open Records Requests.
- Assists in researching technical issues.
- Assists in the development and preparation of program policy, procedures, and reports.
- Assists with developing and providing training.
- Assists in responding to requests for information.
- Provide administrative and technical assistance to other Compliance programs in other sections as

needed.
- May research, compose, or edit forms, manuals, and reports.
- May assist in coordinating meetings, conferences, and seminars.
- Complies with division and/or agency training requirements.
- Keeps management appropriately informed of ongoing activity and critical matters affecting the

operation and well-being of the agency, while upholding the Agency’s core values.
- Demonstrates a spirit of teamwork, offering positive and constructive ideas, encouragement,

and support other members of the staff and team.
- Adheres to all Texas Department of Licensing and Regulation Personnel Policies and performs related work as assigned.

Minimum Requirements

Four (4) years of progressively responsible administrative support experience involving standard office practices and procedures required, with one (1) year of experience in MS Office and associated software required. Experience requirements may run concurrently. Administrative experience in a regulatory or technical field is preferred. Graduation from an accredited four-year college or university is generally preferred and may substitute for the experience requirement. Graduation from a standard high school or equivalent is required.

Remarks

**VISIT OUR WEBSITE FOR MORE INFORMATION.**

Pay: $44,004.00 - $47,000.04 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (required)

**Experience**:

- Administrative Experience: 4 years (required)

Work Location: In person



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