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Tasting Room Representative

4 months ago

Saint Helena, United States E. & J. Gallo Full time

**Gallo Privacy Policy**

**Why Gallo?**

**Position is located at **Louis M. Martini Winery** in Saint Helena, CA**
- Sign-on Bonus - $500_

Louis M. Martini’s decision to settle in Napa Valley was driven by a desire to craft exceptional wines by sourcing the best fruit possible. In the years that followed Prohibition, he established a legacy of craftsmanship and a passion for Napa Valley that continues to this day. Our history reflects the vision, ingenuity and endurance of a family committed to making the best Cabernet Sauvignon possible.The Tasting Room Representative works as part of a team to support Tasting Room operations in a manner that achieves the established financial goals, ensures a rich consumer experience, builds consumer loyalty and reflects the brand essence.

**Compensation**
- Hiring Salary Range Posted: set rate listed as $25.00 / hr - $25.00 / hr + tips and incentives
- In addition to the salary, this position may be eligible to participate in tasting room tip pools, bonuses and incentive plans, as applicable.
- Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.

**Perks & Benefits**
- This position includes a competitive benefits package.
- Winery - Please click here to view our full list of benefits or click here to watch our video.

**What You Will Do**:

- Prepares the tasting room for daily opening and closing.
- Promotes the sale of wine and non-wine products sold in the visitor center; acts as informed resource for consumers regarding winemaking, winegrowing, and wine vintages, availability of products and brand award and accolades.
- Describes wines, winemaking techniques, and winery history; answers visitor’s questions about wines.
- Provides general tourist information.
- Handles routine purchasing transactions (includes operating cash register and accounting of daily sales).
- Supports display and stocking of retail items and wines; and hospitality special events; participates in inventories.
- Understands and effectively communicates the Brand message.
- Processes phone orders and wine shipping orders in compliance with federal and state regulations

**What You Will Need**:

- High school diploma or State-issued equivalency certificate plus 2 years of tasting room, customer service, retail sales, wine industry, hospitality, team management, public relations, marketing, or teaching and educating others experience.
- Required to be 21 years of age or older.
- Required to work weekends and a flexible schedule as needed.
- Required to engage in frequent walking and standing.
- Experienced in reading and comprehending simple instructions, correspondence, and memos.
- Experienced in writing simple correspondence and procedures.
- Skilled in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions, and decimals.
- Lift and move product weighing up to 50 pounds.
- Required to multi-task with focus on detail and switch gears quickly.
- Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
- **_ Intrapreneurship_** is entrepreneurship in an established company: behaviors that include thinking boldly, taking appropriate risks, learning from mistakes, showing initiative, and encouraging and reinforcing innovation.
- **_ Ownership_** refers to behaviors that include setting high expectations, driving candid discussion, and holding self and others accountable.

**What Will Set You Apart**:

- Bachelor’s Degree plus 1 year of tasting room, customer service, sales or hospitality experience including culinary/restaurant experience.
- Knowledge of wine and wine production.

Gallo does not sponsor for employment based visas for this position now or in the future.
To view a full job description, please click here.

Anticipated close date - 6/13/24

Requisition ID: 104476

Recruiter - Kyle Schnurbusch

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