Sales Manager

2 weeks ago


Stafford, United States Chart Industries Full time

**_Ensuring Chart’s Success _**:
Develop, lead and execute the sales strategy for Howden North America Industrial new build market for the entire Chart product portfolio (General industries, Iron & Steel, Cement, Power, Pulp & Paper, Food & Beverage, Automotive, Rolling Stock, Garden City Fans, and Spencer Industrial products), increasing customer focus, responsiveness, and expand sales through our Direct and Independent Representative channel. Focus on developing identified low share markets such as Pulp & Paper, Iron & Stell, Dust Collection as well a growing our Market share with the OEM’s in North America. Tunnel & Metro, Mining and PCOG markets are excluded from the scope. Create innovative strategies in order to profitably grow the Howden Industrial Fan Business including working with Original Equipment Department to promote lifecycle sales vision.

Must be open to travel approximately 50% of the time to locations mostly in North America.

**_ What Your Day-to-Day Activities Will Be _**:
Financial & KPI’s:

- Responsible for Bookings and Bookings Margin for New Build offering to the Industrial markets through our Direct and Independent Representative Sales Channel.
- Work closely with Finance on sales / margin forecasts and reporting on actual performance, both financially and with respect to customer service performance metrics.
- Create and communicate meaningful Sales and Performance KPI’s in order to drive profitable growth and protect our installed base.
- Ensure that appropriate reporting, financial, operational controls and KPI’s are in place to protect business interests and to provide notice of the need for redirection.
- Leadership and Management: Provide leadership by developing, communicating and executing a 3-5 year strategic plan that is customer-focused, solution driven, dedicated to profitable growth and market expansion, aligned with organizational goals, and delivers bottom-line results.
- Develop, communicate, and execute annual budgets and operation/business plans and tactics to support the strategic plan.
- Ensure aligned and responsive business, team, and individual goal setting process to enable focused goals at all levels of the organization.
- Drive day-to-day operations and management required to execute the operation/business plan.
- Engage with all employees and Independent Representatives to promote and sustain a continuous improvement culture.
- Foster the right balance of following standard documented procedures with innovative thinking and continuous improvement.
- Create and encourage an atmosphere of partnership, collaboration and teamwork with other divisions leveraging networks across the business.

Customer Relationships:

- Engage customers to understand current and future needs fully, build and repair relationships, develop and execute a process for ongoing customer contact, leveraging learning to improve business processes and make “easy to do business with.”
- Maintain close working relationship with sales reps and customers in order to understand the competitive marketplace and create plans / programs to leverage that knowledge to offer additional products and services for the benefit of customers and the business.
- Identify customers with whom strategic alliances should be created in order to improve revenue and response time and initiate actions to successfully complete alliance agreements.
- Continually gather critical information about the installed base and use it to guide prospecting for additional opportunities and improve global visibility of the system.
- Establish and maintain relationships with sales representative network, ensuring appropriate contractual agreements, training and development, and performance metrics.

**_ Your Education Should Be _**:

- Bachelor’s Degree in business or related technical degree

**_ Your Physical Work Environment Will Require _**:

- Sitting
- Standing
- Walking
- Driving
- Phone
- Computer Use

**_ Your Professional Experience Should Be _**:
Essential:

- 10 years of relevant business background including sales, marketing, or product management for original equipment manufacturer.
- 5 years minimum experience in Sales Management or Regional Sales Management.
- An intimate understanding of the market, product/service offerings and customer base
- Experience in development and execution of sales strategy
- Ability to create and maintain strong relationships with customers, employees and sales rep
- High moral and ethical standards; integrity is continuously apparent.
- Proficient in Microsoft Office Products - Word, Excel, PowerPoint, Outlook, etc. Comfortable navigating the internet.
- Strong interpersonal skills - active listener, clear and concise communicator (both oral and written); proven collaboration skills.
- Extensive analytical skills.

Desirable:

- Advanced degree such as MBA or MS in a management or business major
- Comfortable and effective working in the “virtual world”
- Experie


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