Patient Care Coordinator
2 months ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.
The **Patient Care Coordinator** is responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.
**Schedule**:Monday - Friday, 7:00AM - 4:00PM
**Location**: 1600 E Citrus Ave, Redlands, CA
**Primary Responsibilities**:
- Staffing and covering call offs
- Daily Bulletin
- Keeping track of Nursing Licensures
- Preparing the Doctor of the Day Calendar monthly
- Preparing the weekly LOA for upper management
- Preparing the new hire tickler files
- Scheduling AHA Classes and other refreshers as needed
- Sending requisitions as needed
- Liaison between the nursing office and other departments as needed
- Assisting with GTS timecard corrections
- Filing
- Assisting with calls
- Preparing miscellaneous correspondence
- Organizing nursing competencies
- Attending monthly nursing meetings (assisting with room prep when needed)
- Preparing monthly meeting minutes and distributing copies to the staff
- Assist with safety and other celebration set up and clean up
- Ariba ordering
- Processing returns to procurement as needed
- Organizing the fit testing schedule for site
- Scheduling/organizing employee COVID testing
- Updating and revising miscellaneous spreadsheets
- Submitting help desk tickets for staff as needed
- Other duties as required
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include**:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications**:
- High School Diploma/GED (or higher)
- 1+ years of experience working in a healthcare office setting
- Intermediate level of proficiency with Microsoft Office
**Preferred Qualifications**:
- 1+ years of experience working in a customer service role
- Completion of a medical assistant program
- At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
- Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment witho
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