Office Assistant

6 days ago

Northfield, United States Tilton Northfield Recreation Council Pines Community Center Full time

**Job Overview**:
The Office Assistant at Pines Community Center will play a vital role in ensuring smooth daily operations. This individual will be the first point of contact for visitors, provide excellent customer service, handle phone communications, assist with administrative tasks, and support the organization’s daily functions.

**Key Responsibilities**:
**Customer Service**:

- Cheerfully greet visitors, direct them to meeting rooms, remind them to sign in, provide necessary information, and engage in small talk as needed.
- Provide paperwork such as flyers and registration forms.
- Answer phone calls, direct calls, take messages, and answer caller inquiries, requiring familiarity with Pines Community Center's programs and materials.
- Notify groups or individuals of program cancellations or closures due to weather or special events.

**Daily Tasks**:

- Maintain cleanliness and orderliness of the office, including changing bathroom trash bags.
- Update and maintain signage, ensuring letters are stored properly afterward.
- Supervise children in the office for time-outs or due to illness.
- Post updates to Facebook as needed.
- Call Southwick to check on ACB absences.
- Lock up after evening programs, following the Evening Checkout list.

**Filing**:

- File daily sign-in sheets after tallying.
- File registrations and forms unless attached to payments or pending approval.

**Payments**:

- Issue receipts for payments via Sportsman or from a receipt book.
- Check online payments daily and tally monthly totals.
- Secure payments and associated documentation in the safe at the end of the night.

**Building Usage**:

- Maintain and update the front desk calendar.
- Collect paperwork and payments received during the shift.
- Schedule rentals on the front desk calendar upon approval.
- Secure payment and paperwork in the safe at the end of the shift.
- Schedule programs and building usage on the front desk calendar.

**Data Management**:

- Tally building sign-in sheets daily.

**Job Type**: Part-time

Pay: $11.00 - $15.00 per hour

Expected hours: 20 per week

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Ability to Commute:

- Northfield, NH 03276 (required)

Ability to Relocate:

- Northfield, NH 03276: Relocate before starting work (required)

Work Location: In person

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