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Self-storage Office Assistant
3 weeks ago
_Self-Storage Facility Staff_
**Job Description**:
- _________________________________
**Job Summary**: Position works at the facility of a family owned and operated Self-Storage business. Work includes customer service, business sales and marketing, standard office procedures, cash handling, file maintenance, and minor facility maintenance. Position works at the facility primarily alone, but under general supervision with latitude for the use of initiative and independent judgment.
**Daily Job Duties**:
- Storage unit sales, to include processing lease documents.
- Collecting rent payments via cash, check, money order, or credit card in person and on the phone.
- Maintain the office and the property by keeping it neat, units rent ready, and ensuring that the facility is clean and secure by performing minor maintenance (ie. daily facility inspections, etc.).
**As Needed Job Duties**:
- Making phone calls and preparing correspondence for the purpose of debt collections.
- Processing monthly tenant invoices.
- *Performs a variety of other duties not listed, to be determined and assigned as needed. _
**Job Requirements**:
- Have an upbeat personality and be customer service oriented.
- Be organized and able to properly manage tasks with the time you have.
- Critical thinking and problem solving skills.
- Prior retail sales or leasing experience, and/or customer service experience is preferred (prior self-storage experience is a plus).
- Applicants must be able to communicate clearly and concisely, both written and verbally.
- Maintain a clean and professional appearance.
- Must have reliable transportation and a valid driver’s license.
- Basic computer skills are required; you must have working knowledge of MS Office such as Word and Excel and have the ability to quickly learn a variety of software programs utilized in the self-storage business.
- Be flexible to the changing business needs and an overall team player.
- Job hours vary and range from Monday - Saturday, 7:45am - 6:00pm (somewhat flexible with class schedules as long as all staff can coordinate schedules to cover all shifts).
Work Remotely
- No
**Job Types**: Full-time, Part-time
Pay: $8.50 - $10.00 per hour
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- What shift availability can you work from the listed office hours. We offer Monday-Friday 7:45 AM-12 PM (morning shift) and 1 PM-6 PM (afternoon shift) and Saturdays 8:45 AM-1 PM each week. To be considered for this position, availability must match shift hours above (Ex: 8-11 AM is not allowed).
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: Multiple locations
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