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Collections Specialist

2 months ago


Milwaukee, United States WWBIC Full time

The Collections Specialist is a full-time position that will administer collections and credit bureau reporting to ensure compliance with loan covenants and comprehensive data collection. The Collections Specialist will establish and implement a set of clear metrics to track delinquency trends.

**Essential Job Duties**:

- Submit reports to credit bureaus.
- Manage and resolve credit and E-Oscar Disputes.
- Work with staff as needed to understand and report back on statuses, including site visits and client appointments.
- Reconcile accounts when disputes arise.
- Monitor each client’s progress and document outcomes regularly, recording information and status of collection efforts in servicing/collections systems.
- Assist in overall mission of WWBIC by working in a team environment to effectively complete other duties as assigned.
- Assist in submitting insurance claims when appropriate.
- Other duties as assigned

**Qualifications**:
Minimum five to seven years experience required relating to commercial loan processing, loan servicing and/or loan operations experience and small business legal, and/or project management experience. Excellent organizational skills and attention to detail a must. Requires strong verbal and written communication skills with diverse audiences, proficient mathematical and computational skills and the ability to meet deadlines and demonstrate professionalism, and ability to move large volumes of work. The production of quality work along with ability to work quickly under pressure is necessary. Must have demonstrable MS Office (particularly Microsoft Word and Excel) skills and proficiency in loan servicing software. Database experience a plus. The ability to manage large volumes of work in a busy office is vital. The ability to communicate effectively and work collaboratively with diverse audiences is necessary. The ideal person is flexible, positive, and has a sense of humor. Must present a positive professional appearance at all times.

Pay: $23.00 per hour

Weekly day range:

- Monday to Friday

Work setting:

- Office

Work Location: In person


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