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Construction Administrative Assistant
3 months ago
**Construction Administrative Assistant**
**Why Us? Our Employees Feel: challenged, fulfilled, engaged, rewarded, supported through a family feel and fun environment.**
We are Erickson Foundation Solutions, specializing in Foundation Repair, Concrete Repair, Radon Mitigation, Waterproofing and everything “Basementy” We are proud to be part of the SupportWorks and Basement Systems Networks which allows us access to the best support and products on the market
- **Family Feel**:Family owned and operated for over 40 years
- **Work Life Balance**:Monday - Friday, No weekends, 7 Paid Holidays
- **Culture**:Become a part of a family-oriented team atmosphere.
- _**Impact**:_We help make our homeowner's lives better
**ESSENTIAL JOB FUNCTIONS**
- Coordinates and ensures all paperwork, data entry, and correspondence regarding projects and sold jobs is accurate, timely, and completed according to company procedure.
- Calculates weekly incentive bonuses for the field crews
- Serves as the point of contact for customers, including answering questions, confirming installations, assists with permitting, providing pre-installation information, assuring quality, and solving problems.
- Works to ensure our crews have what they need to be successful at their installations, including accurate and timely communication about job details, coordinating utility locations, and preparing any special needs of an installation.
- Provides tactical support to the company’s departments.
- Provides customers with a remarkable experience.
- Knowledge of customer service principles and practices.
- Bilingual Preferred
- Skill in operating a personal computer and programs.
- Skill in verbal communication.
- Ability to understand, speak, read, and write English.
- Ability to handle a variety of tasks.
- Ability to perform accurate data entry.
- Possess talent and personal traits:
- Customer Orientation
- Attention to Detail
- Following Policy
- Organized Workplace
- Persistence
- Teamwork
**EDUCATION AND EXPERIENCE**
High school diploma or GED preferred;
1+ years of experience in customer service; or,
A combination of education and experience that illustrates a proven track record in this field.
Pay: $37,000.00 - $50,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 1 year (preferred)
Ability to Relocate:
- Hudson, NH 03051: Relocate before starting work (required)
Work Location: In person
