Current jobs related to Member Care Team Specialist- Part Time - Palo Alto - Stanford Federal Credit Union
-
Part-Time IT Support Specialist
1 week ago
Palo Alto, California, United States Pennsylvania State University Full timeJob DescriptionWe are seeking a highly motivated and customer service-oriented individual to join our team as a Part-Time IT Support Specialist. As a key member of our Supply Chain Department, you will provide technical support to our customers, ensuring seamless access to our systems and services.Key ResponsibilitiesAssist users with password resets, MFA...
-
Palo Alto, California, United States The Pennsylvania State University Full timeJob Title: Part Time Marketing Communications SpecialistWe are seeking a talented and energetic individual to join our team as a Part Time Marketing Communications Specialist. This role provides the opportunity to craft our branding, establish communication strategies, implement internal and external outreach programs, and other Center activities.Key...
-
Palo Alto, California, United States Penn State University Talent Acquisition Full timeJob Title: Part Time Marketing Communications SpecialistWe are seeking a talented and energetic individual to join our team as a Part Time Marketing Communications Specialist. This role provides the opportunity to craft our branding, establish communication strategies, implement internal and external outreach programs, and other Center activities.Key...
-
Kitchen Team Member
3 weeks ago
Palo Alto, California, United States Earl Enterprises Full timeAbout the RoleAt Earl Enterprises, we are seeking a skilled and enthusiastic Italian Culinary Specialist to join our team. As a key member of our kitchen staff, you will play a vital role in delivering exceptional dining experiences to our guests.Key ResponsibilitiesPrepare high-quality Italian dishes to specification, using a variety of cooking techniques...
-
Restaurant Team Member
2 weeks ago
Palo Alto, California, United States Hardees - Capstone Restaurant Group Full timeRestaurant Team Member OpportunityAbout UsAt Capstone Restaurant Group, we are dedicated to delivering exceptional customer experiences in the fast-food industry. As an independently owned and operated franchisee in the Hardee's Restaurant System, we are committed to providing a positive and inclusive work environment for our team members.Job SummaryWe are...
-
Part-Time Psychiatrist
1 week ago
Palo Alto, California, United States Penn State University Talent Acquisition Full timeJob SummaryPenn State University Talent Acquisition is seeking a highly skilled Part-Time Psychiatrist to join our team at the Center for Counseling and Psychological Services (CAPS). As a key member of our multidisciplinary team, you will provide psychiatric care to university students, collaborating with mental health clinicians to ensure comprehensive...
-
Expo Team Member
1 week ago
Palo Alto, California, United States Local Kitchens Full timeLocal Kitchens is seeking a highly motivated and detail-oriented Expo to join our team. As an Expo, you will play a critical role in ensuring that our guests receive their orders in a timely and accurate manner. Your responsibilities will include receiving orders from the kitchen line, checking food to ensure it meets brand standards, and packaging and...
-
Counter Crew Member
4 weeks ago
Palo Alto, United States Asian Box - Palo Alto Town and Country Full timeJob DescriptionJob DescriptionConsistently prepare and assemble all boxes (personal and Big Box) to order. Salary: $16.00/hr plus tips ranging from $3-$5 hourly on averageCounter Crew Member, Customer Service / Cashier / FOH is generally offers a part time restaurant job.Prior Experience as Counter cashier, associate, customer service, crew member, team...
-
Counter Crew Member
3 months ago
Palo Alto, United States Asian Box - Palo Alto Town and Country Full timeJob DescriptionJob DescriptionConsistently prepare and assemble all boxes (personal and Big Box) to order. Salary: $16.00/hr plus tips ranging from $3-$5 hourly on averageCounter Crew Member, Customer Service / Cashier / FOH is generally offers a part time restaurant job.Prior Experience as Counter cashier, associate, customer service, crew member, team...
-
Registered Nurse
2 weeks ago
Palo Alto, California, United States MFS Talent Full timeAbout the RoleMFS Talent is seeking a highly skilled Registered Nurse to join our surgical team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and contributing to the success of our medical services.Key ResponsibilitiesAssessment and Diagnosis: Conduct thorough assessments of patients' medical...
-
Part-Time Support Specialist
2 weeks ago
Palo Alto, California, United States Pennsylvania State University Full timeJob OpportunityWe are seeking highly motivated and detail-oriented individuals to fill Part-Time Support Positions throughout the spring semester. These positions are part-time without benefits and offer a unique opportunity to gain experience in a dynamic and fast-paced environment.ResponsibilitiesProvide support to faculty and staff in various...
-
Part-Time Sales Leader
4 months ago
Palo Alto, United States The Container Store Full timeOverview Lead the salesfloor with an air of excitement and the customer at the heart of every decision. Leverage Specialists to connect with customers on our purpose of providing custom spaces, products and organizing solutions throughout the home. Maximize store traffic and the customer experience to drive sales and conversion goals during designated...
-
Part-Time Support Specialist
1 week ago
Palo Alto, California, United States Penn State University Talent Acquisition Full timeJob SummaryWe are seeking highly motivated and detail-oriented individuals to fill Part-Time Support Positions throughout the spring semester. These positions are part-time without benefits and offer a unique opportunity to gain experience in a dynamic and fast-paced environment.Key ResponsibilitiesProvide support to faculty and staff in various...
-
Restaurant Team Member
17 hours ago
Palo Alto, California, United States Vitality Bowls Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Restaurant Team Member to join our team at Vitality Bowls. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, maintaining a clean and welcoming environment, and ensuring that our guests have a positive dining experience.Key...
-
Palo Alto, California, United States Pennsylvania State University Full timeJob Description and RequirementsThe Pennsylvania State University is seeking a talented and energetic individual to join The Center of Excellence in Industrial Biotechnology (CoEIB) as a part-time Marketing Communications Specialist. This role provides an exciting opportunity to craft the Center's branding, establish communication strategies, and implement...
-
Restaurant Team Member
5 days ago
Palo Alto, California, United States MOD Super Fast Pizza, LLC Full timeAbout MODMOD Super Fast Pizza, LLC is a company that makes pizzas to serve people, contributing to a world that works for and includes everyone.We don't just make pizzas; we make pizzas that make the world a better place – a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision, and where pizza powers...
-
Restaurant Team Member
4 months ago
Palo Alto, United States Vitality Bowls Full timeVitality Bowls is a superfood cafe in Palo Alto! We're a fast paced superfood cafe focused on acai bowls, smoothies, fresh juices, and other healthy food options. We require you to have a certain mentality - only a few will have it so we're looking for very specific people to add on to our awesome team. Starting wage is $15 (avg is $17-$22/h when adding the...
-
Wound Care Specialist
6 days ago
Palo Alto, California, United States Sutter Health Full timeJob SummaryJob Title: Wound Care SpecialistJob Summary: We are seeking a highly skilled Wound Care Specialist to join our team at Sutter Health. The successful candidate will be responsible for assessing, coordinating, and delivering high-quality wound care to patients in our care.Key Responsibilities:Assess patients' wound care needs and develop...
-
Veterinary Care Specialist
3 weeks ago
Palo Alto, California, United States Jobot Full timeAbout the RoleWe are seeking a dedicated and passionate Veterinary Care Specialist to join our dynamic medical team at Jobot. As a key member of our organization, you will play a crucial role in maintaining the health and wellbeing of a diverse range of animals.Key ResponsibilitiesProvide comprehensive medical care to a wide variety of animals, including...
-
Veterinary Care Specialist
3 weeks ago
Palo Alto, California, United States Jobot Full timeAbout the RoleWe are seeking a dedicated and passionate Veterinary Care Specialist to join our dynamic medical team at Jobot. As a key member of our organization, you will play a crucial role in maintaining the health and wellbeing of a diverse range of animals.ResponsibilitiesProvide comprehensive medical care to a wide variety of animals, including...
Member Care Team Specialist- Part Time
4 months ago
**Part Time Member Care Team Specialist Opportunity at Stanford Federal Credit Union**
**Please note, role is not 100% remote**
**We’re on a mission to improve financial lives** If you’re a high-energy, compassionate, and collaborative individual yearning to make a difference, we need you on our team Members really do come first at Stanford FCU because we’re non-profit and owned by our members. Our members work for Stanford University and some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry.
Stanford FCU is a $4 billion company with a global reach—86,000 members in 90 countries and growing Come grow with us and see what it’s like to work for a Bay Area Top Workplace. As our CEO says, “we work hard, and we play hard”, and we need _your_ help to improve even more financial lives
**Who YOU are**:
- 2 years of similar or related experience, including preparatory experience.
- A high school degree or equivalent.
- A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature.
- Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
- Learn and cross-train departmental duties of the credit union.
- Handle considerable financial record keeping requirements.
- Work within precise, standardized guidelines with latitude to make decisions.
- Accept responsibility for assigned duties and possess the creativity required to successfully complete those duties.
- Knowledge of Contact Center policies, procedures, and metrics
- Must be able to read and carry out various written instructions and follow oral instructions.
**What YOU’LL do**:
- Assist members interacting with the credit union via phone or chat.
- Ensure high levels of member satisfaction through excellent service.
- Perform teller functions for members (i.e., transfer funds between accounts and/or loan, stop payments, close and reorder debit cards, provide balances and transactions information, reissue and reset pin, process loan or credit card payments, etc.)
- Identify products/services that might be beneficial to members and provide them with information about our products/services and encourage them to upgrade their membership reward with SFCU (cross-telling/selling). Follow and achieve personal and department’s goals on a monthly, quarterly, and yearly basis.
- Perform outbound escalation calls to ensure members’ urgent needs are met within a timely manner.
- Resolve issues that may arise and anticipate the member’s needs and make the appropriate recommendations to help members avoid future issues in a polite and friendly manner.
- Cross-sell our various self-serve channels (online banking). Assist members in setting up and troubleshooting online services.
- Determine if direct assistance can be provided or connect the caller with the appropriate resource to address their need, minimizing the caller’s time and effort in resolving their concern.
- Answers questions and/or resolves complex problems on member accounts using all channels. This requires the ability to troubleshoot with the member online banking, mobile banking, bill payment services, and other methods of accessing credit union information.
- Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the
- Patriot Act and the Office of Foreign Assets Control.
- Perform specific and delegated duties, as assigned by management.
- Availability to work - M-F 10:45AM-3:15PM, Sat 8:45AM-4:00PM (min 2 Sat per month)
**Some of our benefits for YOU**:
- Employer 401(k) matching up to 5% plus additional annual discretionary contributions
- Employee recognition program with cash incentives
- Commute benefits up to $900 per year.
- Paid Sick Time accrues at 5 days per year.
- Paid Vacation Time accrues at one week per year.
- Paid Federal banking holidays (approximately 10 per year) when it occurs on a regular scheduled day.
- Ongoing training and education, seminars, and conferences
- Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
- Waived fees and deposit bonuses on Stanford FCU accounts
- Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources.
If you are ready for this awesome opportunity (or know somebody who is) please contact us today
**Please Note**: SFCU does not provide work visa sponsorship or accept visa transfers for any positions. Applicants that require work visa sponsorship or transfer will not be considered for employment. SFCU does not provide any relocation benefits for any positions.
**Stanford Federal Credit Union is committed to equal employment opportunities, and a workplace that e
