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Patient Care Specialist: Registration Desk
4 months ago
SMG Surgery Specialists Leigh is now hiring a **Full-Time Patient Care Specialist** in Norfolk, VA
**Hours**:Monday-Friday, 8:30a-5p
**Qualifications**:
- Three (3) years Clerical, Customer Service experience required.
- One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.
- An Associate's level degree in lieu of the required experience will be considered.
- Experience with Electronic Medical Record systems preferred.
**Benefits**: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
**Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve**
**Keywords: Patient Care, Clerical, Customer Service, EMR, Monster, Talroo-Allied Health, #Indeed**
Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
Registration Desk
- High School Grad or Equivalent
- Writing
- Typing Speed 30+ WPM
- Time Management
- Technology/Computer
- Speaking
- Service Orientation
- Reading Comprehension
- Microsoft Word
- Microsoft Excel
- Mathematics
- Critical Thinking
- Coordination
- Coding
- Active Listening
