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Front Desk Receptionist

4 months ago

Paradise Valley, United States Applewood Pet Resort Full time

**Attention all pet lovers**

Pet resort in Paradise Valley seeking active, hard-working, kind **Front Desk Receptionist **to join our customer service team. Shifts are ten hours (7am to 6pm with an hour lunch break) four days a week (Monday-Saturday), and 10:30am to 3pm on Sundays.

Starting wage is $16/hour with an opportunity for a raise to $17/hour at 90 days based on performance.

**Daily responsibilities include**:

- Make appointments for daycare, boarding, & grooming
- Process paperwork for all guests
- Handle money and payment processing
- Answer phones
- Give tours to potential clients, presenting contracts
- Keep lobby clean and welcoming
- Open doors for clients/guests
- Clean up after pets when necessary
- Communicate effectively with other team members

**So much more than just a desk job**

Additional responsibilities include:

- Greet dogs of all shapes and sizes
- Handle dogs (of all sizes), cats and other small animals
- Escort pets (who could be very excited, nervous or scared) to their rooms on arrival and back to the lobby upon departure

**Are you a great fit for this position?**

Applicants must meet the following qualifications:

- Be at least 18 years old
- Detail oriented and a team player
- Punctual, dependable, and responsible
- Able to multitask
- Able to work in an active and fast-paced environment

**Physical Demands**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Lift and/or move up to 40 pounds. (ex. large bag of dog food, small dogs, large cat in carrier, etc.)
- Grip tightly with both hands and withstand resistance of 100+ pounds. (ex. escort excited, pulling dogs to their rooms.)
- Walk at a quick pace at least 5 miles a day (spread out over a 10 hour shift).
- Move from a sitting position to a standing position or vice versa quickly and regularly.
- Good hand-eye coordination, manual dexterity, and visual acuity to use a keyboard, operate standard office equipment, and read information on a computer screen and paper; To clip or unclip a leash from a collar or harness; To click or buckle a collar and/or harness on an excitable, jumping dog; etc.
- Hear and speak to customers and co-workers in a loud environment (ex. many barking dogs, multiple blow dryers in bathing room).
- Occasionally stoop, kneel, crouch, climb, as well as reach out to grab with both hands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

**If you have questions for the hiring manager regarding this position, please send a message through Indeed. Do not call the business. Thank you.

Pay: From $16.00 per hour

Expected hours: 35 - 45 per week

**Benefits**:

- 401(k)
- Employee discount
- Paid time off

Shift:

- 10 hour shift
- Day shift

Weekly day range:

- Every weekend

Application Question(s):

- If you are hired, what days will you be available to work a 7am to 6pm shift?
- If you are hired, will you be available to work Sundays from 10:30am to 3pm?
- Tell me about your past experience with pets/animals both personally and professionally.

**Language**:

- Spanish (preferred)

Work Location: In person