Current jobs related to IT Help Desk Technician - Freeport - Helm Group

  • IT Support Specialist

    4 weeks ago

    Freeport, Maine, United States Clear Mountain Bank Full time

    About Clear Mountain Bank:Clear Mountain Bank is a local community bank dedicated to integrity, value, service, and community. With over 130 years of history, we prioritize our team and the communities we serve. Our commitment to excellence and innovation distinguishes us, fostering a team culture rooted in passion and integrity.Position: Full-Time...

  • IT Support Specialist

    4 weeks ago

    Freeport, Maine, United States Clear Mountain Bank Full time

    About Clear Mountain Bank:Clear Mountain Bank is a local community bank dedicated to integrity, value, service, and community. With a rich history spanning over 130 years, we prioritize our team and the communities we serve. Our commitment to excellence and innovation distinguishes us, fostering a team culture grounded in passion and integrity.Position:...

  • Facility Maintenance Technician

    3 weeks ago

    Freeport, Michigan, United States Suburban Inns Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Facility Maintenance Technician to join our team at Suburban Inns. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our properties, maintaining a safe and clean environment for our guests and staff, and providing exceptional customer service.Key...

  • Pharmacy Technician

    4 hours ago

    Freeport, Maine, United States CVS Health Full time

    About CVS HealthCVS Health is a leading retail pharmacy company dedicated to delivering enhanced human-centric healthcare for a rapidly changing world.Job SummaryWe are seeking a Pharmacy Technician to join our team of dedicated professionals who share our commitment to delivering compassionate care to our millions of patients every day.Key...

  • Technology Support Specialist

    4 weeks ago

    Freeport, Maine, United States Clear Mountain Bank Full time

    Job OverviewAre you enthusiastic about technology and adept at resolving issues? Clear Mountain Bank is in search of a Full-Time Information Technology Technician to enhance our innovative team. In this role, you will be pivotal in supporting our internal systems and ensuring smooth operations.What does your typical day entail?As a Full-Time Information...

  • Assembly Technician

    3 weeks ago

    Freeport, Florida, United States Builders FirstSource Full time

    Job SummaryAt Builders FirstSource, we are seeking a skilled Assembly Technician to join our team. As an Assembly Technician, you will play a critical role in the production process, ensuring that our products meet the highest standards of quality and safety.Key ResponsibilitiesAssemble and manufacture products such as windows, doors, trusses, panels, and...

  • Optometric Medical Assistant/Technician Float-Training Provided

    2 months ago

    Freeport, United States Maine Optometry Full time

    Job DescriptionJob DescriptionOptometric Medical Technician/AssistantFull-time, in-person technicianLocation: Freeport & BrunswickSalary Range: $18 — $24 hourly$500 Sign on bonus (CPO Certified)What We Offer:Competitive starting pay - pay is commensurate with experience401K retirement savings planHealth insurancePaid vacation timeEyeglass and contact lens...

  • Assembly Technician

    4 months ago

    Freeport, United States Dynamic Manufacturing Full time

    Job DescriptionJob DescriptionAccepting Applications for Assembly Technicians to join our team!Who we are: Dynamic ManufacturingDynamic Manufacturing, an affiliate of Matric Group, is an electronic contract manufacturer located in Freeport, PA. Our comprehensive services approach addresses every stage of your product development process. From design to...

  • Maintenance Technician

    1 week ago

    Freeport, Maine, United States Builders FirstSource Full time

    PurposeThe Maintenance Technician I is an entry-level position responsible for conducting machine setup, troubleshooting, repairs, and preventive maintenance services with basic efficiency. Under direct supervision, this role ensures the operation of machinery and mechanical equipment by completing preventive maintenance requirements and troubleshooting...

  • Electrical and Instrumentation Technician

    2 weeks ago

    Freeport, United States APR Consulting Full time

    A chemicals/manufacturing client is looking for a I/E Technician that is responsible for conducting controls troubleshooting and repair, conduct 480V, and below electrical troubleshooting and repair, conduct instrumentation troubleshooting and repairs, conduct analyzer troubleshooting and repairs.LOCATION: Freeport, TX 77541, ONSITE POSITION: I/E...

  • Electrical and Instrumentation Technician

    2 weeks ago

    Freeport, United States APR Consulting Full time

    A chemicals/manufacturing client is looking for a I/E Technician that is responsible for conducting controls troubleshooting and repair, conduct 480V, and below electrical troubleshooting and repair, conduct instrumentation troubleshooting and repairs, conduct analyzer troubleshooting and repairs.LOCATION: Freeport, TX 77541, ONSITE POSITION: I/E...

  • Animal Care Technician

    4 weeks ago

    Freeport, Maine, United States Alaqua Animal Refuge, Inc. Full time

    Job OverviewPOSITION OBJECTIVEThe Animal Care Technician plays a crucial role in ensuring the health and wellbeing of animals by providing top-notch veterinary services that help them achieve their best possible recovery.KEY RESPONSIBILITIESPrepare for surgical procedures, manage patient flow, and comply with safety protocols.Administer pre-medications,...

  • Registered Behavior Technician

    4 months ago

    Freeport, United States Behavior Change Success Corp Full time

    Job DescriptionJob DescriptionAbout us:Behavior Change Success and Denise Wright Licensed Behavior Analyst PLLC is an agency that provides Applied Behavior Analysis (ABA) services for individuals with autism spectrum disorder (ASD). Our supportive, inclusive culture helps every individual reach their highest potential.Job Description/Responsibilities:We are...

  • Parts Technician Specialist

    2 weeks ago

    Freeport, Texas, United States Puffer Sweiven Full time

    {"Job Title": "Parts Technician", "Company Description": "At Puffer-Sweiven, we're dedicated to delivering quality products and services to process-intensive facilities. Our team of experts helps facilities run more efficiently and safely by implementing process solutions that exceed customer expectations.Our specialties include process control and safety...

  • Overhead Crane Technician

    8 hours ago

    Freeport, Maine, United States Wood plc Full time

    Job DescriptionWe are seeking a skilled Overhead Crane Technician to join our team at Wood plc. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our overhead cranes.ResponsibilitiesAssist craftsmen with miscellaneous tasks and perform a variety of duties, such as furnishing materials, tools, and...

  • I/E Technician Sr

    4 months ago

    Freeport, United States BASF SE Full time

    Now Hiring I/E Technician Sr!   The world needs creative solutions. We need YOU!   Where the Chemistry Happens...   At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s...

  • Guest Services Representative

    4 weeks ago

    Freeport, Maine, United States Maine Course Hospitality Group Full time

    Are you a naturally friendly and helpful individual? Do you aspire to create a positive impact every day? The Guest Services Representative role is ideal for you. Ensure a memorable experience from booking to departure, and assist guests in exploring the area with your personalized suggestions. Maine Course Hospitality Group is seeking a personable and...

  • Field Service Technician

    2 months ago

    Freeport, United States Veolia Full time

    Job DescriptionJob DescriptionCompany DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps...

  • HVAC Specialist

    2 weeks ago

    Freeport, Maine, United States U.S. Army Full time

    U.S. Army Career Opportunities **Professional Growth and Development** As an HVAC Technician with the U.S. Army, you'll have the opportunity to engage in continued learning and training, advancing your career in a dynamic and supportive environment. Our comprehensive training programs will help you develop the skills and expertise needed to succeed in this...

  • Network Infrastructure Specialist

    8 hours ago

    Freeport, Texas, United States TEKsystems Full time

    About the Role:We are seeking a skilled Network Technician to join our team at TEKsystems. As a Network Technician, you will be responsible for providing technical support and maintenance for our network infrastructure.Key Responsibilities:Install, configure, and troubleshoot network devices and systemsProvide technical support and assistance to usersMonitor...

IT Help Desk Technician

4 months ago

Freeport, United States Helm Group Full time

**Basic Functions/Responsibilities**:

- Handle Tier 1 help desk escalations through internal ticketing system
- Follow up on outstanding requests and ensure timely resolution
- Create user accounts and configure hardware as part of on-boarding process
- Troubleshoot hardware and replace components
- Imaging, configuration, and distribution of client computers
- Malware remediation
- Setup, configure and troubleshoot print servers and local printers
- Perform basic windows administration such as password resets and file and folder administration
- Support audio and video equipment in conference rooms
- Fully document all troubleshooting steps, and create knowledgebase articles of resolutions
- Manage and monitor internal assets to ensure accurate inventory records
- Set up new VoIP and digital phones
- Basic Internet connection troubleshooting
- Basic troubleshooting of switches
- Job requires the ability to lift, move and relocate equipment, monitors, and peripherals that may weigh up to 50 pounds each
- Perform all other tasks as assigned or required

**Qualifications & Experience**:

- A service-oriented attitude - do what it takes to get the job done correctly
- Ability to work multiple tickets simultaneously and manage time carefully
- Ability to accept directions, follow procedures, and work directly
- Eager to learn, pick up modern technologies, and be proficient in a brief time
- Resourceful Problem Solver - always find a way to make it work
- Team player, avoid complaining, and motivated to advance and grow
- Proficient with Windows 10/11 and Microsoft Office
- PC-based hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
- Basic networking knowledge
- Strong customer service, analytical, and problem-solving skills
- Ability to communicate technical information, both verbal and written to a wide range of end-users
- Ability to work in a team environment
- Organization skills to balance and prioritize work

**Pluses**
- Microsoft 365 and Active Directory management experience
- Active Directory Group Policy Administration experience
- Manufacturer's certification (MCSE, CompTIA Network+, CompTIA A+)

**Job Type**:Full-time

**Experience**:

- 1 year (preferred)

**Benefits**:

- Health insurance
- Retirement plan
- Paid time off

**Competencies**:

- Dependable
- People-oriented - enjoys interacting with people and working on group projects
- Adaptable/flexible - enjoys doing work that requires frequent shifts in direction
- Detail-oriented - would rather focus on the details of work than the bigger picture
- Autonomous/Independent - enjoys working with little direction

**Schedule**:

- Monday to Friday, 7:00 AM to 4:00 PM

**Work Remotely**:

- No

Helm Group is an equal opportunity employer.

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Experience level:

- 1 year

Schedule:

- 8 hour shift

**Experience**:

- Help desk: 1 year (preferred)
- Windows: 1 year (preferred)

Ability to Relocate:

- Freeport, IL: Relocate before starting work (required)

Work Location: In person