Technology Support Specialist

2 weeks ago


Freeport, Maine, United States Clear Mountain Bank Full time
Job Overview

Are you enthusiastic about technology and adept at resolving issues? Clear Mountain Bank is in search of a Full-Time Information Technology Technician to enhance our innovative team. In this role, you will be pivotal in supporting our internal systems and ensuring smooth operations.


What does your typical day entail?

As a Full-Time Information Technology Technician at Clear Mountain Bank, you will serve as the primary contact for tier 1 Help Desk support, acting as the essential resource for all systems managed or outsourced by our institution. You will engage in both remote and onsite troubleshooting across the organization, employing industry-standard diagnostic methods to maintain operational efficiency. Your duties will include managing escalated issues for external clients, particularly in the area of online banking, demonstrating your problem-solving abilities and dedication to customer satisfaction. Your active participation in the deployment, monitoring, patching, and upkeep of IT systems, ranging from personal computers to software applications, will play a crucial role in the ongoing excellence and advancement of our bank's technological framework.

What motivates Clear Mountain Bank?

We prioritize our team and the communities we serve. Clear Mountain Bank transcends the definition of a local community bank; we are a collective of passionate and committed individuals driven by integrity, value, service, and community. Thanks to these principles, our team enjoys a tenure that significantly exceeds the national average. As we often say, we have roots where others have branches. Consequently, Clear Mountain Bank is devoted to volunteering and supporting various organizations within our community, a commitment we have upheld for over 130 years.


Essential skills for this role include:

  • A college diploma or university degree in Computer Science or Information Technology, or 3 years of equivalent work experience.
  • Strong technical knowledge of computer hardware and software.
  • Practical experience in troubleshooting hardware and software issues.
  • Availability for an on-call rotating Saturday shift, with some evenings and weekends as necessary.

If you excel in a dynamic, forward-thinking environment and are eager to apply your skills to a team focused on excellence, we encourage you to consider this opportunity.



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