Assistant Director, Client Computing

2 weeks ago

Boca Raton, United States Florida Atlantic University Full time

For more information on everything FAU has to offer, please visit


Position Summary:
Florida Atlantic University is seeking an Assistant Director, Client Computing - Boca Raton, FL.

Summary of Responsibilities include:

- Assists the Director or Associate Director of the designated area and acts on their behalf when necessary.
- Sets the strategic vision for the management and operation of all client devices at the University.
- Assists with setting the direction for the issuing and deployment of client devices at the University.
- Works closely with all the client technical staff at the various Colleges, assisting with direction and compliance for all client software practices.
- Manages and sets the direction for the Mobile Device Management (MDM) solution at the university.
- Assists with providing feedback and guidance for all client cloud strategy initiatives.
- Develops procedures within the department to streamline operations.
- Supervises the staff that maintains the current toolset defined for each client device within the organization.
- Supervises and designs client software deployments in a multi-site environment.
- Troubleshoots client network and server infrastructure related to MDM, client software, global policies, Endpoint Protection and Response (EDR), etc.
- Maintains vendor relationships related to all client computing operations, hardware, and software.
- Assists with the configuration and management of Apple client devices.
- Uses the least privilege model to ensure users of client devices do not have elevated privileges when possible.
- Works on incidents, service requests, change requests and projects, communicating with university users when necessary, using the Information Technology Service Management (ITSM) platform.
- Uses proper change management methods to ensure all changes to university client devices do not disrupt business operations.
- Has the ability to learn new and unfamiliar technologies using public resources, documentation, and formal training.

The Office of Information Technology at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

FAU Benefits and Perks
- If Benefits & Perks are important to you, then FAU is the place to be Working at FAU has its perks In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

- Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
- State retirement options including tax-deferred annuities and Roth 403(b) plans.
- State employees Public Service Loan Forgiveness (PSLF) program - Flexible work arrangement plans - Sick Leave Pool Program
- Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
- Paid Community Engagement Volunteer Service Day - Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at

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Minimum Qualifications:
Master's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience required.

Preferred Qualification:
**Salary**:
$92,000 - $102,000 per year.

Full-time, Exempt Administrative, Managerial, Professional (AMP)

College or Department:
OIT: Client Computing

**Location**:
Boca Raton

Work Days and Hours:
Monday - Friday, 8 a.m. - 5 p.m. Nights and weekends as needed.

Application Deadline:
2024-05-29

Special Instructions to Applicant:
Eligible for flex scheduling at the discretion of the supervisor.

APPLICATION DOCUMENTS REQUIRED:
Resume

Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED:
PRE-EMPLOYMENT SCREENINGS REQUIRED:
REQUEST FOR ACCOMODATIONS:
Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

As a Hispanic-serving institution, Florida Atlantic University (FAU) is one of the most racially and ethnically diverse institutions in the Florida State University system. We are committed to recruiting and reta

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