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Outreach Worker

3 months ago


New York, United States Goddard Riverside Community Center Full time

**Organizational Overview**: Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community. MOC collaborates with various community partners and healthcare agencies throughout Manhattan.

**Purpose of Position**:The Outreach Worker works creatively and effectively in the community to engage individuals living on the street through outreach by utilizing a harm reduction approach. The position responds to 311 community calls, assists with housing placements, and meets clients “where they are at” utilizing motivational interviewing techniques. The position works in conjunction with MOC teams.

**Schedul**e**:Tuesday through Saturday 4:00 pm to 12:00 am

**Salary**: $36,127

As part of a two-person team, you will:

- Canvass, engage, and be a presence in specific areas with a high concentration of unsheltered clients
- Outreach new and current clients in promoting service goals and escorting clients when needed
- Respond to special assignments from DHS, Community officials, and other organizations
- Communicate and build relationships with community stakeholders
- Respond to 311 calls regarding unsheltered individuals
- Assess individuals for safety and advocate for additional services when needed
- Document client engagements, area reports, and special assignments in MOC and DHS databases
- Prepare reports on shift activities and client status
- Assist in training of new staff and participate in group trainings for current staff
- Drive outreach vehicle
- Canvass for vulnerable individuals during Code Blue, Code Red, and during other appropriate times
- Participate in at least four (4) overnight quarterly counts of homeless individuals living on the streets of Manhattan
- Ability to work some holiday shifts required
- Other duties as assigned

**Qualifications/Educational Requirements**
- High School diploma required; Bachelor’s degree preferred
- Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least 1 year as a licensed driver and no suspensions within the last 3 years)

**Skills, Knowledge, and Abilities**
- Experience with persons with mental illness or homelessness preferred
- Ability to be flexible in a fast paced work environment

**Computer Skills**
- Experience with or ability to learn Microsoft Office, Street Smarts, MOCapp

**Physical Requirements**
- Frequent walking and standing
- Occasional lifting of up to 30 lbs

**Work Environment**
- Indoors and outdoors; all weather
- Work primarily out of lower Manhattan location
- Must be able to drive and handle city traffic

**_

**_ We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations._**

**_
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law._