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Front Office Supervisor Full-time

3 months ago

Houston, United States Hyatt Regency Houston Downtown Full time

Summary

Join us for this incredible opportunity to be part of our Front Office Team as a Front Office Supervisor at Hyatt Regency Houston-Downtown located in Houston, TX. Not only will you be part of a rock-star team, but you’ll get to be part of a hotel location that earned a spot-on Fortune’s 100 Best Companies to Work For in 2022

Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

**Hyatt has a very competitive benefit package for colleagues, which may include**:

- Complimentary hotel room nights at Hyatt hotels world-wide
- Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
- Bereavement and jury duty pay
- Vacation, sick, and new child leave
- Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
- Retirement Savings Plan option (401K) with employer match
- Employee Stock Purchase Plan
- Complimentary employee meals
- Direct deposit
- Competitive wages

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

**Qualifications**:
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills.
- Ability to stand for long periods of time.
- Experience and a thorough understanding of Front Office operations