Front Office Supervisor

4 weeks ago


Houston, United States DoubleTree by Hilton Hotel & Suites Houston by the Galleria Full time
Description

DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering excellent guest service and enjoy engaging with guests. If you have strong customer service and leadership skills, submit your resume

Required Skills & Abilities:

-At least one (1) year previous hotel front office supervisor experience required

-Previous Hilton Brand experience is a plus.

-Flexible to work AM, PM shifts, mid-shifts, holidays, weekends and overnight shifts as needed

-Must have the ability to communicate in English, both verbal and written

-High comfortability in working with computers

-Must be able to stand/walk for at least eight (8) hours

-Basic mathematical skills for cash handling purposes

Job Description:

-Assist with training, provide open communication to management team regarding performance and discipline. Provide constructive feedback to staff to ensure performance expectations are met.

-Supervise the daily operations of the Front Desk and ensure policies, procedures, and Hilton Brand practices are consistently practiced, and optimal service and hospitality is provided to all external and internal guests.

-Resolve guest questions and complaints by conducting thorough research of the situation and determining the most effective solution.

-Welcome guests, complete check-in process and explain hotel amenities/offers.

-Promote hotel services and facilities for revenue opportunities

Benefits:

-Medical, dental and vision insurance

-Matching 401k

-Free life insurance

-Paid time off

-Holiday pay

-Hotel discount program

-Free lunch

-Monetary incentive programQualifications

Front Desk Clerk Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Source: Hospitality Online



  • Houston, United States Hilton Houston Post Oak by the Galleria Full time

    DescriptionTHE BEAUTIFUL HILTON HOUSTON POST OAK BY THE GALLERIA IS SEARCHING FOR A FRONT OFFICE SUPERVISOR TO ASSIST IN LEADING THE FRONT OFFICE TEAM!We’re half a mile from the shops and restaurants at The Galleria – America’s fourth largest mall – and three miles from Memorial Park and the Houston Arboretum and Nature Center. Downtown Houston is...


  • Houston, Texas, United States Hilton Houston Post Oak by the Galleria Full time

    THE BEAUTIFUL HILTON HOUSTON POST OAK BY THE GALLERIA IS SEARCHING FOR A FRONT OFFICE SUPERVISOR TO ASSIST IN LEADING THE FRONT OFFICE TEAMWe're half a mile from the shops and restaurants at The Galleria – America's fourth largest mall – and three miles from Memorial Park and the Houston Arboretum and Nature Center. Downtown Houston is six miles away....


  • Houston, Texas, United States Pearl Real Estate Full time

    Job Overview Position Summary The Assistant Front Office Supervisor at Pearl Real Estate plays a pivotal role in supporting the Director of Front Office by nurturing leadership and promoting the unique Pearl culture within the Front Office team. This position is dedicated to inspiring exceptional hospitality experiences characterized by enthusiasm,...


  • Houston, Texas, United States DoubleTree by Hilton Hotel & Suites Houston by the Galleria Full time

    DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering excellent guest service and enjoy engaging with guests. If you have strong customer service and leadership skills, submit your resume Required Skills & Abilities:-At least one (1) year previous hotel front office supervisor experience required -Previous...


  • Houston, Texas, United States DoubleTree by Hilton Hotel & Suites Houston by the Galleria Full time

    DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with guests. If you have strong leadership skills and want to work with a great team, submit your resume today Required Skills & Abilities:-Previous hotel front office supervisor experience highly preferred -Previous...


  • Houston, United States Crescent Services Full time

    DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering excellent guest service and enjoy engaging with guests.If you have strong customer service and leadership skills, submit your resume! Required Skills & Abilities: -At least one (1) year previous hotel front office supervisor experience required -Previous...


  • Houston, Texas, United States Blue Sky Hospitality Solutions Full time

    POSITION OVERVIEWAs a key member of our management team, the Front Office Operations Supervisor plays a vital role in ensuring exceptional guest experiences and operational excellence at Blue Sky Hospitality Solutions. Core ResponsibilitiesTeam Development: Cultivate a supportive work atmosphere that empowers all staff members to achieve their maximum...

  • Front Desk Supervisor

    2 months ago


    Houston, United States HEI Hotels & Resorts Full time

    Assist the Director of Front Office in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arr Front Desk, Supervisor, Computer, Information


  • Houston, United States Crescent Hotels & Resorts Full time

    Double. Tree Hotel and Suites by the Galleria is looking for people who are passionate about delivering excellent guest service and enjoy engaging with guests. If you have strong customer service and leadership skills, submit your resume! Required Sk Office Supervisor, Supervisor, Office, Business Services, Hotel

  • Front Desk Supervisor

    2 months ago


    Houston, United States Hilton Garden Inn Houston, 7979 Willow Chase Blvd, Houston, TX Full time

    Job DescriptionJob DescriptionFront Desk SupervisorHilton Garden Inn Houston7979 Willow Chase Blvd, Houston, TX 77070Job Type: Full time Pay: $ 16 - $18 per hourJob descriptionPosition Title: Front Desk Supervisor - **Previous hotel Front Desk experience required**Reports to: Assistant General ManagerJob DescriptionCoordinates the activities of the hotel...


  • Houston, Texas, United States Remington Full time

    Job OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes recruiting, hiring, training, supervising, and scheduling front desk agents, guest service aides, concierge staff, and PBX operators.Possess a thorough understanding of the roles and responsibilities of Front Office staff and be prepared to perform their duties as...

  • Front Office Manager

    2 weeks ago


    Houston, Texas, United States Hilton Hotels & Resorts Full time

    Position OverviewAs a Guest Services Supervisor, you will play a crucial role in overseeing the daily operations of the Front Office team. Your primary responsibility will be to ensure that all tasks are executed efficiently, contributing to the overall success of the hotel.Key ResponsibilitiesDelegate and manage daily assignments for Front Office...


  • Houston, United States Thompson Houston Full time

    Thompson Houston is now hiring new colleagues to join the hotel's opening team. Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city's newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect,...


  • Houston, United States Days Inn & Suites West Energy Corridor Full time

    Description We're in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You'll be the face of the operation and the first person guests see when they come through the doors. You'll be responsible for supervising staff, interacting with guests, and ensuring our high standards...

  • Front Desk Supervisor

    3 months ago


    Houston, Texas, United States Hilton Americas-Houston Full time

    The Hilton Americas-Houston is searching for a Front Desk Supervisor to join their talented Front Office team Located in the heart of downtown Houston, this beautiful 1200 room hotel is connected to the George R. Brown Convention Center via skywalk and adjacent to both Discovery Green Park and Toyota Center — home of the NBA's Houston Rockets. The ideal...

  • Front Desk Supervisor

    3 months ago


    Houston, United States Hilton Americas-Houston Full time

    DescriptionThe Hilton Americas-Houston is searching for a Front Desk Supervisor to join their talented Front Office team! Located in the heart of downtown Houston, this beautiful 1200 room hotel is connected to the George R. Brown Convention Center via skywalk and adjacent to both Discovery Green Park and Toyota Center — home of the NBA's Houston...


  • Houston, United States Hilton Full time

    THE BEAUTIFUL HILTON HOUSTON POST OAK BY THE GALLERIA IS SEARCHING FOR A FRONT OFFICE SUPERVISOR TO ASSIST IN LEADING THE FRONT OFFICE TEAM! We're half a mile from the shops and restaurants at The Galleria - America's fourth largest mall - and three miles from Memorial Park and the Houston Arboretum and Nature Center. Downtown Houston is six miles away. Our...


  • Houston, United States Days Inn & Suites West Energy Corridor Full time

    Job DescriptionJob DescriptionWe’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and...

  • Front Desk Supervisor

    1 month ago


    Houston, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Supervisor

    1 month ago


    Houston, United States Houston Marriott Westchase Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...