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Cloud Technical Product Owner

3 months ago

Chandler, United States Bank of America Full time

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment. Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints. Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor.

**About Bank of America - Global Technology**:
Global Technology delivers technology services globally across the bank’s eight lines of business that serve individuals, companies, and institutions. The team also focuses on digital banking, payments, infrastructure, data management and technology that enhances cyber security, and risk and capital management. Innovation is at the heart of all Global Technology does.

**Enterprise Cloud Platforms Team**:
Enterprise Cloud Platforms team in the CTO organization offers Private and Public Cloud platforms for Bank of America’s developers to drive faster time-to-market and innovate with private and public cloud capabilities. We believe in a high-quality engineering culture with a customer and product mindset. We design for enterprise scale and resilience to ensure products can be adopted across Lines of Business.

As part of this team, you will have a large impact on the evolution of the next generation of Cloud services for Bank of America and explore an extensive list of new technologies that will drive delivery across our company.

We are looking to hire an experienced Cloud Product Owner focused on Customer Experience and User Experience. This role will facilitate, develop, and complete user journeys and product design deliverables for the Enterprise Cloud Platforms organization. This role will work closely with technology stakeholders and requires the ability to understand business requirements and document processes and tasks required to use the products in development.

**Job Summary**:

- Reporting to the product management office
- Works with other technical product managers through requirements gathering, product design, and defining engineering milestones
- Aligns to the product strategy and vision for product development
- Consulting with clients to understand their goals
- Conducting usability testing
- Creating wireframes, storyboards, sitemaps and screen flows
- Works across Global Technology engineers to gather customer requirements and identify the integration dependencies to operationalize product adoption
- Define requirements for product development that represent technical delivery, controls enablement, and operational maturity
- Maintain the service and capability documentation, roadmaps, and growth targets

**Required Qualifications**:

- 2+ years’ experience as a technical product manager or customer experience lead
- Demonstrates understanding of cloud technologies
- Experience working with cloud services providers (CSPs)
- Competency in implementing technology operating models for financial services technology
- Experience