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Patient Services Coordinator Iii
4 months ago
**Patient Services Coordinator III - Per Diem**
- (3287326)
**MGH WALTHAM CANCER CENTER**
- This PSC III role is per diem, offering a flexible schedule_
**_GENERAL SUMMARY/ OVERVIEW STATEMENT:_**
Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.
**_ PRINCIPAL DUTIES AND RESPONSIBILITIES:_**
- Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
- Coordinates and maintains providers’ master clinical schedules
- Submits referrals for specialty appointment requests
- Obtains intake information from patient and referring physician’s offices.
- Schedules Radiology tests
- Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
- Schedules infusion related services utilizing OptIn scheduling support system
- Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
- Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
- Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
- Performs other duties as assigned
SRMGB
**QUALIFICATIONS**:
High school diploma required; Bachelors preferred.
Strong communication and organizational skills.
Ability to multi-task in a fast-paced environment.
Superb customer service skills.
RSRMGB
**EEO Statement**
- Massachusetts General Hospital is an Equal Opportunity Employer._ _By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
**Primary Location** MA-Waltham-MGH Waltham
**Work Locations** MGH Waltham 40 Second Avenue Waltham 02451
**Job** Practice Assistant/Patient Services Coord
**Organization** Massachusetts General Hospital(MGH)
**Schedule** Per Diem
**Standard Hours** 1
**Shift** Day Job
**Employee Status** Limited Term / Per Diem
**Recruiting Department** MGH Cancer Center
**Job Posting** Apr 24, 2024
