Dental Front Office Coordinator

3 days ago


Canyon Country, United States Smiles Dental Group Full time

Responsibilities:

- Oversee the daily operations of the front office, including managing patient appointments, scheduling, and check-in/check-out processes.
- Ensure a positive patient experience by providing exceptional customer service and addressing any patient concerns or inquiries.
- Supervise front office staff, including training, scheduling, and performance management.
- Maintain accurate and up-to-date medical records and systems, ensuring compliance with HIPAA regulations.
- Collaborate with dental providers and staff to coordinate patient care and ensure efficient workflow.
- Handle billing and insurance claims, verifying patient insurance coverage and processing payments.
- Manage inventory of office supplies and equipment, ordering as needed.
- Implement and enforce office policies and procedures to maintain a safe and productive work environment.

**Experience**:

- Previous experience as a medical receptionist or dental receptionist is required.
- Proficiency in using Eaglesoft or similar dental software for appointment scheduling and patient records management.
- Familiarity with dental terminology and administrative support in a healthcare setting.
- Strong knowledge of HIPAA regulations and maintaining patient confidentiality.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with patients, staff, and medical providers.
- Detail-oriented with strong organizational skills to manage multiple tasks and prioritize responsibilities.

*Bilingual in English/Spanish Strongly Preferred*

We offer competitive compensation based on experience.

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee discount
- Opportunities for advancement

Healthcare setting:

- Dental office

Schedule:

- Monday to Friday

**Experience**:

- Dental receptionist: 1 year (required)

**Language**:

- Spanish (required)
- English (required)

Ability to Commute:

- Canyon Country, CA 91351 (required)

Work Location: In person


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