Wellness & Fitness Front Desk Sales Associate

2 weeks ago

Austin, United States Generator Athlete Lab Full time

**WELLNESS & FITNESS FRONT DESK SALES ASSOCIATE**

Now Hiring a “Happy Person”

We’re looking for a GSD (Get Stuff Done) type of person who is customer focused, a team player, and most importantlyHAPPY If you have a passion for health and wellness and love helping people achieve their wellness goals and are not afraid of selling memberships to people to help them achieve their goals, please keep reading.

**JOB OVERVIEW**

The Wellness & Fitness Front Desk Sales Associate is a very important role as you will be the expert guiding our clients through our wellness and fitness offerings. You are responsible for maintaining a positive Generator experience for our members & guests. This includes customer service, nurturing & educating interested leads, membership sales, maintaining cleanliness of the studio, retail transactions, and opening and/or closing the studio. We are looking for someone who genuinely cares about people. Our team, clients, and guests are our main priority.

**TRAINING**

If you have the will, we will train the skill.

We are a learning organization that believes employee development is crucial to the success of you and the team.

**RESPONSIBILITIES**

*Promptly greet, check in, & check out clients; and respond to client inquiries

*Ability to learn & implement a sales process. Don't worry, we believe in ongoing training

*Assist clients in enrolling in classes and appointments

*Schedule tours, appointments, and sessions

*Accurately process client payments

*Address client complaints and escalate to a manager when necessary

*Accurately follow the daily studio cleaning checklist (pre/during/post).

*Maintain an organized and clean lobby/front desk area.

*Meet a sales quota

**REQUIREMENTS**

*High school diploma

*Computer Skills
- We mostly use MBO (MindBody) as our main scheduling & POS program - any knowledge in MBO is a big plus

*Ability to build rapport with clients and staff by learning their names, preferences, and needs

*Our most successful team members embody a positive attitude and a Figure It Out mentality.

**ABOUT**

We are an Austin, TX based company with integrated wellness and fitness offerings centered on Movement, Massage, and Recovery in downtown Austin. Generator Athlete Lab’s purpose is to improve the health & wellness of the people in our community. By doing so we become a force for good. We are force multipliers. We turn few into many. Healthier people, equals a healthier community.

**WHO WE ARE**

We are advocates for living a great life and we practice what we preach - investing time in our own wellness and fitness. We believe that Any Body can be an Athlete and we believe that by surrounding yourself with a positive & healthy community, one can be a more positive & healthy individual. We have a big vision and we will not settle for average. We have a sense of urgency, but take our time with our clients. We never accept less than great to help each other deliver the Generator experience and enable our members to feel great and to get great results. We nerd out with what is scientific, peer reviewed, new, and best for our clients. We are not just another small business; because it is a big business to us. We are a community that has your back. We value compassion, advocacy, resilience, expertise, respect, and service at every level of the company.

Generator's wellness concept involves treatments such as cold/hot plunges, massage therapy, cupping, scraping, infrared sauna, and Normatec compression therapy. Generator's fitness studio consists of Semi Private Personal Training.

**Job Types**: Full-time, Part-time

**Salary**: $14.00 - $16.00 per hour plus commission

Many staff benefits and perks are included with this position FREE access to our Recovery Lounge including infrared sauna, cold plunge, hot plunge, compression and vibration lounge. PLUS- YOU EARN COMMISSION

**Job Types**: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work Location: In person

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