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Night/overnight Front Desk Associate

4 months ago

Austin, United States 24 Hour Fitness Full time

Overnight Front Desk Associate is a member of the Club Operations team that serves the needs of members and guests to create a welcoming, informative, and enjoyable experience. Working a dedicated overnight shift, the associate plays a critical role in upholding the 24 Hour Fitness Service Commitments starting with a Clean, Friendly, Well-Maintained gym. The associate will regularly interact with guests inquiring about memberships and through consultative and engaging conversation, helps inspire guests to take the right next steps in pursuing their fitness goals. In addition, the associate maintains relationships with existing members, greeting them during check-in, resolving concerns that may arise, and contributing to a best-in-class member-centric environment.

3PM - 11PM

5PM-11PM

11PM-5AM

**Responsibilities**:

- Servicing our members. Creating a friendly/welcoming/safe environment. (40%)
- Assisting in the cleanliness of the gym to provide a clean, safe, friendly and well maintained environment. (40%)
- Selling memberships, fitness programs and retail merchandise (20%)
- Must be able to fill the following shifts: 5PM - 11PM, 11PM - 5 AM when needed.

**Skills**:

- Must have 6-12 months of experience in customer service.
- Prior overnight shift experience preferred.
- Experience operating multiple phone lines preferred.
- Basic computer skills

Minimum Educational Level/Certifications:

- High School Diploma or GED.
- Bachelor's degree preferred.
- Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required. CPR & AED certification will be provided through 24 Hour Fitness.

**Job Types**: Full-time, Part-time

Pay: $12.88 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Night shift
- Weekends as needed

Application Question(s):

- Are you willing to undergo a background check?

Shift availability:

- Overnight Shift (required)
- Night Shift (required)

Work Location: In person