Patient Care Coordinator

1 week ago


Houston, United States Plastic Surgery Clinic Full time
Job DescriptionJob Description

Seeking full-time Patient Care Coordinator (PCC) for a Plastic Surgery & Aesthetic practice in Houston, TX. This position serves as the liaison between our Providers and patients and is the main point of contact for cosmetic inquiries. This individual must have a dynamic and outgoing personality, professional appearance, customer service acumen, and possess a strong desire to meet and exceed goals.

Compensation: salary + bonus commission

Duties & Responsibilities:

  • Handle incoming calls and online inquiries from prospective cosmetic surgery patients within a timely manner.
  • Provide comprehensive knowledge of all surgical and non-surgical services provided at the Practice and educate patients regarding their desired procedures to determine realistic goals prior to scheduling a consultation with the appropriate provider.
  • Cross promote services/treatments to hit goals based on a variety of metrics set by the Practice.
  • Meet with prospective patients during the initial consultation and serve as the patient advocate to discuss their interested surgical procedures, general desired time frame, and answer any questions or concerns.
  • Enter and maintain accurate patient data with detailed notes in EMR software.
  • Prepare and present surgical packets, including the price quote, information about the procedure and various payment methods.
  • Assist the patient with financing options, if needed.
  • Schedule cosmetic surgical cases and work with the point of contact at the surgery center/hospital/recovery suites to coordinate patient care.
  • Generate follow-up calls and/or emails to prospective cosmetic & aesthetic patients.
  • Optimize customer service and maintain relationships with all current and prospective patients, while demonstrating ethical sales practices.
  • Hold a high level of professionalism at all times while interacting with patients, families of patients, visitors, and staff members.
  • Maintain a positive attitude, well-groomed appearance, and professional attire at all times.
  • Practice patient confidentiality in accordance with HIPAA guidelines and follow all Company protocols, policies, and procedures at all times.
  • Work collaboratively in a team environment with the medical team to ensure high quality patient care and overall experience.
  • Other duties, as assigned or requested.

Skills & Experience:

  • Education: High School diploma, required; Bachelor's degree strongly preferred.
  • Experience: 2+ years of sales/retail experience in a medical or luxury retail environment, required; experience working in a Cosmetic/Plastic Surgery office, highly preferred.
  • Experienced negotiator and strong closer in sales, with a proven track record of exceeding goals and profit targets.
  • Ability to multitask in a fast-paced, collaborative team environment.
  • Exceptional interpersonal and communication skills (verbal and written) and strong work ethic.
  • Proficient with computers and software applications (MS Office Suite, Excel, LeadLoop, EMR's, etc.),


  • Houston, United States Good Shepherd Hospice Full time

    Job DescriptionJob DescriptionDescriptionGood Shepherd Hospice is seeking a compassionate and experienced Patient Care Coordinator to join our Houston Office.  Working under the supervision of the Executive Director, the Patient Care Manger is responsible for overseeing the clinical aspects of our hospice program, for ensuring the provision of quality care...


  • Houston, United States Senior PsychCare Full time

    **About us**: Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older...


  • Houston, United States Senior PsychCare Full time

    Job DescriptionJob DescriptionSalary: $17-$20/ per hour depending on experienceAbout us:Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and...


  • Houston, United States Texas Periodontal Associates Pllc Full time

    Job DescriptionJob DescriptionLooking for a front desk/ treatment coordinator with proven skills to manage accounts receivables from multiple insurance companies. Prior knowledge with Dentrix is preferred. Will need to be comfortable with patients as well as presenting treatment plans along with other general front desk duties and being a team player....


  • Houston, United States Neurosurgical Group of Texas Full time

    Job Description Job Description A prestigious private neurosurgical group practice in the heart of the Texas Medical Center, seeks a Clinical Patient Coordinator with several years of highly complex experience working as a nursing/medical assistant, preferably in surgical practice to join our team! Our practice was founded over 30 years ago and is the...


  • Houston, United States Neurosurgical Group of Texas Full time

    Job DescriptionJob DescriptionA prestigious private neurosurgical group practice in the heart of the Texas Medical Center, seeks a Clinical Patient Coordinator with several years of highly complex experience working as a nursing/medical assistant, preferably in surgical practice to join our team!Our practice was founded over 30 years ago and is the largest...

  • Patient Coordinator

    2 days ago


    Houston, United States Psych Matters, PLLC Full time

    A) Patient Coordinators schedule patients, input patient and insurance information into EMR system, tracks patient flow in system, must be able to use multi-line phone system, organize front desk, keep track of office supplies, and anything else required. B) Education and Qualifications: Patient Coordinator must have high school diploma with 5 years'...

  • Patient Coordinator

    1 week ago


    Houston, United States Katy Hand & General Surgery Full time

    Job DescriptionJob DescriptionKaty Hand & General SurgeryHand surgery private practice office in Katy is seeking a patient coordinator. The candidate has to have at least two years of experience and have good communication skills and customer service. The clinic has only one physician. You will be working in a friendly environment with opportunity to learn...


  • Houston, United States Team1Medical Full time

    Job DescriptionJob DescriptionPatient Service CoordinatorZip Code: Houston, TX 77040 | Location: Northwest HoustonEmployment Type: Temporary | Workplace Type: On-siteHealthcare Specialty: Billing Services | Salary: $16 - $19 an hourTeam1Medical is seeking a Patient Service Coordinator to join their Northwest Houston team and will be responsible for...


  • Houston, United States Life Care Centers of America Full time

    Personal Care Unit Care Coordinator (Registered Nurse/RN)Position Summary The RN Personal Care Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws,...


  • Houston, United States All Med Search Full time

    Job DescriptionJob DescriptionShift Details:Nights (Rotating Weekends) * Could change to days in the future, will keep you postedSign On: Case by caseRelo: Case by Case What you will do in this role:The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the...

  • Care Coordinator RN

    1 week ago


    Houston, United States CHI Mercy Health Full time

    As a Care Coordinator RN with CHI health, you will coordinate the care and services of patients across the continuum of illness; promote effective utilization; monitor health care resources; and assume a leadership role with the interdisciplinary tea Care Coordinator, RN, Coordinator, Case Manager, Healthcare

  • Personal Care Unit Care Coordinator

    Found in: Jooble US O C2 - 2 days ago


    Houston, TX, United States Life Care Centers of America Full time

    Personal Care Unit Care Coordinator (Registered Nurse/RN) The RN Personal Care Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life...


  • Houston, United States CommonSpirit Health Full time

    Overview Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere...


  • Houston, United States Catholic Health Initiatives Full time

    **Overview** Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...


  • Houston, United States CommonSpirit Health Full time

    Overview: Baylor St. Lukes Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our teams efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else...

  • Personal Care Unit Care Coordinator

    Found in: Jooble US O C2 - 2 days ago


    Houston, TX, United States Life Care Centers of America Full time

    Personal Care Unit Care Coordinator (Registered Nurse/RN) Position Summary The RN Personal Care Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws,...


  • Houston, United States Colorado Center For Reproductive Medicine Full time

    Job DescriptionJob DescriptionCome join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and...


  • Houston, United States Vitenas Cosmetic Surgery Full time

    JOB SUMMARY:Vitenas Cosmetic Surgery (VCS) is a large, well-established, well-respected, fast paced, cosmetic plastic surgery practice in the Galleria area of Houston. As one of the premier, luxury plastic surgery practices in the country, this medium-sized, small business with over thirty full- time employees, is in search of a Patient Service Coordinator...


  • Houston, United States MD Anderson Cancer Center Full time

    The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention. **Function **Coordinates and schedules patient...