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Patient Care Coordinator
5 months ago
**About us**:
Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW, PhD/PsyD), take a comprehensive approach to diagnosis and treatment.
The **Patient Care Coordinator** works within the Referral Department and is primarily responsible for securing Referral paperwork from Nursing Facilities and creating and maintaining the schedule for Psychology and Psychiatry providers. The Patient Care/ Referral Coordinator facilitates referral management working with providers, patients, and the health plans to share essential patient information and assist primarily in scheduling and care authorization.
**Essential Duties and Responsibilities**:
- Verifying patients insurance coverage with Medicare, Medicaid, and Commercial Healthcare carriers.
- Obtaining pre-authorizations from Health Insurance plans.
- Answer incoming and make outgoing calls to secure referrals and authorizations from providers and insurance companies.
- Ensure that referrals are addressed accurately and in a timely fashion.
- Ensure all authorizations are properly documented in the system.
- Scanning documents into the EMR system.
**Qualifications**:
- Medical insurance experience.
- Experience verifying patients insurance coverage with Medicare, Medicaid and Major Health plans
- Experience obtaining pre-authorizations from health plans.
- Able to multi-task, personable, and have excellent customer service skills.
- Self-starter with a positive teamwork attitude, well organized and detail oriented.
**What we offer**:
- Competitive salary, commensurate with experience
- Comprehensive benefits package including:
- Medical
- Dental
- Vision
- Short and Long Term Disability
- Life Insurance
- 401 (k)
- Paid Time Off
