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Eop Admissions Counselor
3 months ago
**EOP Admissions Counselor (Student Services Professional II), Educational Opportunity Program (EOP)**
**California State University, San Bernardino**
**Job No**: 538935
**Work type**: Staff
**Categories**: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, Student Services**Job Summary**:
**Duties and responsibilities
Pre-Admission Application Evaluation, Processing & Advisement
- Review and analyze transcripts and other basic records of prospective and current applicants to determine eligibility for admission to the University and EOP. Including but not limited to specific course requirements, transferable courses and GPA calculations based on the major the student has applied for to the University.
- Promptly and accurately updating educational information, entering the admission decision, and other pertinent information into PeopleSoft system, along with any corresponding student files.
- Meet with students to discuss admissions eligibility matters in relation to impacted major criteria, and provide alternative options. Provide pre-admission counseling to prospective students and community members and customer service on a continuous basis in person, over telephone and electronically. Assist students with the University and EOP Application if needed.
- Regularly conduct admission and pre-admission appointments with returning students regarding admission eligibility. In addition, assist students with navigating EOP returning student process. Provide eligibility worksheet to EOP, prior to clearing admission to determine if student is eligible for re-entry based off EOP Academic Contract. Clearing admission and checklist for returning applicant, updating university admission coding to allow enrollment.
- Represent CSUSB and EOP at events on and off campus.
- Advise and counsels prospective and returning University foster youth applicants, and their guardians, along with identified unhoused applicants on general CSU and specific EOP and Renaissance Scholar admission processes.
- Remain knowledgeable and staying up to date of CSU and EOP Admission Requirements. Document and develop workflow diagrams to capture department and cross departmental operational procedures. Continuously analyze and enhance workflow procedures based on CSU system wide, University, EOP requirements and best practices.
- Contribute to the development of queries in PeopleSoft for the purpose of enrollment management. Develop strategic communications/forms and execute in consultation and collaboration with University Admissions and EOP.
- Work collaboratively with University Admissions Team, and closely with Director of Admissions of Operation & Systems, in developing procedures that support both University and EOP admissions. Participate in appropriate University Admission team trainings and applicable meetings.
- In collaboration with University Admissions and Outreach Department, develop and implement referral process of prospective university applicants to EOP department for exception admission consideration. Advise applicants towards alternative educational options for potential future university consideration, if not selected. Develop, track and monitor all referrals and communications for prospective exceptions.
- Contribute to the development and implementation of office business practices to determine student eligibility for admissions to the University and EOP, determining residency status, and reviewing appeals for exceptions to University Policy.
- Provide students information on student support services offered by the university such as but not limited to, the Services to Students with Disabilities Office, Financial Aid & Scholarships Office, Housing and Residential Education, Undocumented Student Success Center, Black Scholars Program, Veterans Success Center, Basic Needs & Student Support program, SAIL program, Renaissance Scholars program, EOP Summer Bridge, Orientation and First Year Experience, Career Center, etc.
- Provide University Admissions partners, EOP Director, Assistant Director and Admissions Coordinator with ad hoc reports as requested.
- Work collaboratively with respective campus partners to keep up to date on any changes related to University Admissions or procedures that may impact prospective students or EOP new and returning applicants.
- Meet weekly with EOP and ASR representatives or other department liaisons for updates as needed.
- Serve as a back-up for downloading CSUSB University EOP Applications.
- Update campus partners regarding University Admissions, EOP policies and procedures. Update EOP staff regarding campus partners policies and procedures. Meet with on campus partners to assess needs and provide services, gather and present data as appropriate.
- Attend meetings with EOP staff and attend ASR staff meetings.
Determination of Residency
- Collaborate with University Residency Specialist to keep staff updated on AB540 policies, procedures and
