Technical Support Representative

2 weeks ago


Glendale, United States AMGtime Full time

**Responsibilities**:
**Responsibilities**:
Include but are not limited to:

- Greets customers warmly and determines the reason for calling or chatting
- Identifies client requests or problems, determines the cause, and provides the best solutions by suggesting information about carefully selected products and services
- Opens and maintains customer accounts by recording and updating account information
- Prepares product or service reports by collecting and analyzing customer information
- Compiles reports on overall customer satisfaction
- Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications
- Become familiar with new and existing clients and their account setup
- Updating self-help documents so customers/employees can try to fix problems themselves
- Testing and fixing faulty equipment

**Job Skills & Requirements**:

- Minimum of one year of customer service experience required
- Familiarity with Windows operating systems
- Basic Networking skills (IP routing...)
- Excellent verbal and written communication skills
- Detail-oriented, excellent multi-tasking and organizational skills
- Team player with a positive attitude
- Analytical problem solver, with strong documentation, computer, and phone skills
- Focus on product and quality of service.

Pay: $23.00 - $27.00 per hour

**Benefits**:

- Paid time off

Compensation package:

- Bonus opportunities
- Hourly pay

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Glendale, United States DSA, Inc. Full time

    DSA Inc. is seeking a qualified Graduate Training Information Management System (GTIMS) Service Desk Support Representative at Luke AFB, AZ. The selected candidate will join DSA's GTIMS Enterprise Service Desk (ESD) team supporting users of the US Air Force's Air Education and Training Command (AETC). Position may require weekend and nighttime hours (


  • Glendale, United States DSA, Inc. Full time

    DSA Inc. is seeking a qualified Graduate Training Information Management System (GTIMS) Service Desk Support Representative at Luke AFB, AZ. The selected candidate will join DSA's GTIMS Enterprise Service Desk (ESD) team supporting users of the US Air Force's Air Education and Training Command (AETC). Position may require weekend and nighttime hours (


  • Glendale, United States VCA Antech, Inc. Full time

    Client Service Representative $16.50-$17.00 We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking...


  • Glendale, United States JSat Automation Inc Full time

    Job DescriptionAt JSat Automation we believe that by providing our customers with the resources they need to overcome obstacles in their quest for scientific discovery and change, we can more broadly improve the daily lives of everyone in our world. It is our mission to provide our clients with a strategic, efficient cost-effective approach to implementation...


  • Glendale, United States Comprehensive Community Health Centers Full time

    Apply Description PATIENT RETENTION REPRESENTATIVE - I JOB SUMMARY Patient retention representative will coordinate care for patients and increase access to primary care and preventive services through in-reach and outreach activities, follow up, and scheduling of appointments. Representative is responsible for making outbound retention calls to new and...


  • Glendale, United States Jones Lange Lasalle, Inc. Full time

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most Call Center, Representative, Customer Service, Healthcare, Property Management


  • Glendale, United States Milestone Technologies Full time

    No C2C or 3rd Party Candidates PleaseFully Remote inside the US for qualified candidatesW2 max is $106 per hourMust have experience implementing SuccessFactors in a very large enterprise ( 25K+ users)Seeking an experienced and dynamic Senior SAP SuccessFactors Analyst who will work directly with HR and Enterprise Technology teams to analyze, design,...


  • Glendale, United States Milestone Technologies, Inc. Full time

    No C2C or 3rd Party Candidates PleaseFully Remote inside the US for qualified candidatesW2 max is $106 per hourMust have experience implementing SuccessFactors in a very large enterprise ( 25K+ users)Seeking an experienced and dynamic Senior SAP SuccessFactors Analyst who will work directly with HR and Enterprise Technology teams to analyze, design,...


  • Glendale, United States Milestone Technologies, Inc. Full time

    No C2C or 3rd Party Candidates PleaseFully Remote inside the US for qualified candidatesW2 max is $106 per hourMust have experience implementing SuccessFactors in a very large enterprise ( 25K+ users)Seeking an experienced and dynamic Senior SAP SuccessFactors Analyst who will work directly with HR and Enterprise Technology teams to analyze, design,...


  • Glendale, United States Milestone Technologies, Inc. Full time

    No C2C or 3rd Party Candidates PleaseFully Remote inside the US for qualified candidatesW2 max is $106 per hourMust have experience implementing SuccessFactors in a very large enterprise ( 25K+ users)Seeking an experienced and dynamic Senior SAP SuccessFactors Analyst who will work directly with HR and Enterprise Technology teams to analyze, design,...


  • Glendale, United States Educated Solutions Corp Full time

    Location Glendale,CA Description Our Client, a leader in commercial real estate and facilities/asset management is seeking to add a Desktop Support Specialist to its team. This role will work in Glendale, CA and works Monday - Friday, 8am - 5pm. This is a contract role that pays $37-40 per hour. As a Desktop Support Specialist, you'll play a pivotal role in...


  • Glendale, United States Desert Heights Charter School Full time

    Description The IT Support Specialist II plays a key role in providing advanced technical support to end-users and ensures the smooth operation of the organization's IT infrastructure. Additionally, this job requires an aptitude to manage IT projects, and provide mentorship to junior team members. The ideal candidate should have a strong technical...

  • Technical Designer

    4 weeks ago


    Glendale, United States Mad Engine Global LLC Full time

    Job DescriptionJob DescriptionPosition SummaryThe purpose of Technical Designer role is to prepare samples for fitting and to provide organizational and administrative support to the import team. This role needs 3+ years’ experience in Technical Design. Essential Duties and ResponsibilitiesMeasuring The Technical Designer will be responsible for measuring...


  • Glendale, United States Tacori Full time

    Job DescriptionJob DescriptionJOB TITLE: CUSTOMER EXCELLENCE REPRESENTATIVEREPORTS TO: DIRECTOR OF CUSTOMER EXCELLENCELOCATION: TACORI OFFICEFLSA STATUS: NON-EXEMPT - FROM 21.64/HOURSCHEDULED HOURS: AS NEEDED MAJOR FUNCTION: Customer Excellence Representatives are responsible for engaging customers in conversation to understand their needs. They build strong...


  • Glendale, United States More Naturally Inc Full time

    More Hair Naturally, the world leader in all-natural topical solutions for thinning hair is currently seeking a sales representative **extremely experienced in phone sales, a specialist in Closing Warm Leads Over the Phone.** - Please note:_ _This is an in-office position, we are in Glendale, CA._ **Also, you **MUST** have reliable transportation that will...


  • Glendale, United States EAG-LED Global Lights Full time

    Job DescriptionJob DescriptionLED SpecialistSales representative with ZERO sellingEAG-LED GlobalThe world’s largest and most popular, woman owned LED manufacturer.Are you a professional, driven, self-starter who loves the idea of an unlimited income potential without having to be a pushy salesperson?Work with one of America’s Premier LED manufacturers to...


  • Glendale, United States Intercare Holdings Insurance Services Full time

    Description: **Summary**: Classifies, stores, retrieves, and updates generated information by performing the following duties. **Essential Duties and Responsibilities**: - Reads incoming material, verifies accuracy, and sorts and codes according to file system. - Stores material in paper form, or enters information into computerized storage system. -...


  • Glendale, United States Karlo Financial Full time

    Job DescriptionJob DescriptionJob Title: Remote Life Insurance Sales RepresentativeLocation: Remote (Anywhere in the U.S.)Employment Type: Full-time, Part-time, RemoteAbout Us:At Karlo Financial, we are dedicated to providing peace of mind and financial security to individuals and families through comprehensive life insurance solutions. As a remote life...


  • Glendale, United States Edik Davidyan-Farmers Insurance Agency Full time

    Job DescriptionJob DescriptionJoin Edik Davidyan Farmers Insurance Agency, a leading insurance agency that is seeking a bilingual (Armenian and English) Customer Service Sales Representative to join our team. We take pride in our commitment to delivering exceptional service and building meaningful relationships with our clients. As a Customer Service Sales...


  • Glendale, United States Great Hire Staffing Full time

    Job DescriptionJob DescriptionRetail RepresentativeSeeking outgoing full/part-time Retail Associates that can perform high level of customer service and great sales skills with some previous experience. Responsibilities:Great customer service skillsExceptional organizational skillsAbility to work flexible hours including weekends and holidaysSome previous...