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Analyst I

3 months ago

Rancho Cucamonga, United States Inland Empire Health Plan Full time

**What you can expect**

Find joy in serving others with IEHP We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an **authentic experience**

Under the direction of Health Equity Operations leadership, the Analyst I - Health Equity Operations is responsible for the development, monitoring and implementation of projects related to Health Equity Operations across the organization for projects not managed by the PMO, which may include, but not limited to 1.) Health Equity programming related to all populations with internal and external entities and 2.) Social Determinants of Health impacting Seniors and persons with Disabilities (Cultural linguistics and Disability Sensitivity Programs, SDoH Initiatives). The Analyst I - Health Equity Operations is responsible for using qualitative methods to analyze the effectiveness, accessibility, and cultural appropriateness of organizational programs by utilizing data prepared by reporting units (e.g. Medical Operations, Quality Systems, etc.). This position must be competent in the technical and reporting needs related to the operations of the Health Equity Tile team and initiatives, social media sites, and relationship management database.

**Perks**

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
- CalPERS retirement
- 457(b) option with a contribution match
- Generous paid time off
- vacation, holidays, sick
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Paid life insurance for employees with additional options
- Short-term, and long-term disability options
- Pet care insurance
- Flexible Spending Account - Health Care/Childcare
- Wellness programs that promote a healthy work-life balance
- Career advancement opportunities and professional development
- Competitive salary with annual merit increase
- Team bonus opportunities

**Education & Experience**
- Two (2) years of experience in administration or program/project management including assigning, tracking, and monitoring project tasks in a health care system or health plan.
- Experience required using project management software, such as MS Project or equivalent.
- Experience required with MS Excel at an expert level and ability to create complex spreadsheets.
- Experience required with MS Visio at a basic level. Experience required in generating reports and preparing charts and graphs.
- Experience required in managing social media platforms, SaaS-based content management systems and relationship management systems.
- Experience required in database manipulation and running queries.
- Bachelor's degree in Public Health, Health Administration, Business Administration, Social Work, Education, Sociology, or a related field from an accredited institution required.

**Key Qualifications**
- Demonstrated proficiency in Microsoft products: Outlook, Word, Excel, Power Point, and Access, sufficient for use in all aspects of an office environment.
- Knowledge of computer programs such as SQL required. Understanding of and sensitivity to multi-cultural communities.
- Excellent writing skills with the ability to draft reports.
- Interpersonal skills, including but not limited to, appropriate communication, including resolving conflict, excellent teamwork, and relationship skills, speak confidently and clearly to large audiences, active listening, and strong writing ability. Relationship skills, including but not limited to compassion, and motivational interviewing.
- Professional skills, including but not limited to observing ethical and legal rules, identifying situations calling for mandatory reporting, ability to objectively report data, critically review data and identify targeted areas for program activity.
- The ability to work independently.
- Ability to multitask, exercise independent judgement, and build effective working relationships.
- A wide degree of creativity and latitude is expected.
- Strong work ethic and possess a willingness and ability to learn.
- Extremely organized, with sharp attention to detail.
- Exceptional follow-through abilities on outstanding tasks with little supervision or guidance and coordination with assigned owners to ensure tasks are completed timely.