![Serving Children and Reaching Families, LLC](https://media.trabajo.org/img/noimg.jpg)
Medical Office Coordinator
3 days ago
**About us**
Serving Children and Reaching Families, LLC (SCARF) is currently seeking a Full-Time Office Coordinator. This role will involve assisting in the day-to-day operations of a community mental health clinic located in Kissimmee, Florida. Aligned with our service philosophy, we view the recovery process for mental health and substance use disorders as a journey of change, enabling individuals to enhance their health and wellness, lead self-directed lives, and strive for their full potential. Our array of services and programs includes individual and group mental health counseling, targeted case management, fidelity wraparound, diversion case management, parenting classes, and psychiatric services.
Our work environment includes:
- Modern office setting
- Work-from-home days (Monday and Friday)
- Company equipment provided to perform job duties
- Collaborative team-enviornment
**Essential Duties and Responsibilities**:
- Assist the Program Manager in all administrative functions related to patient care and program objectives
- Assist with planning and coordinating programs and their activities
- Schedule appointments and confirmations as necessary
- Maintain office files, including purging/closing when needed
- Verify client insurance and payment eligibility to ensure service payment
- Input and track all payer authorizations
- Assist in monitoring administrative and clinical report timelines
- Attend meetings, coaching sessions, and trainings as required
- Train and orient new staff members and volunteers
- Manage provider work assignments and schedules
- Coordinate interactions among staff, clients, administrators, and other stakeholders
- Schedule and organize program-related meetings and events
- Oversee technology usage for program operations
- Ensure follow-up care for concerned clients and track clinical outcomes for those receiving mental health services
- Generate accurate and timely reports
- Coordinate intake, admission, and discharge procedures for clients
- Assist the Program Manager with strategic planning and annual program evaluation
- Ensure the implementation of policies and practices
- Schedule meetings/events and maintain agendas
- Prepare paperwork and order office materials as needed
- Work in the database to schedule initial appointments for assessments and psychiatric services
- Fill in for the other coordinator when one is absent from the office
- Prepare monthly authorization reports, including initial and ongoing authorizations
- Handle ongoing requests and authorizations for services
- Schedule appointments with clients after the plan of care is established
- Assist in the planning, implementation, and coordination of program activities
- Coordinate program events and activities, including logistics, travel arrangements, and materials
- Develop and maintain relationships with program partners and stakeholders
- Track program metrics and prepare reports for program managers and stakeholders
- Provide administrative support as needed
- All other duties as assigned
Pay: From $15.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- High school or equivalent (required)
**Experience**:
- Project coordination: 1 year (required)
- Insurance verification: 1 year (preferred)
**Language**:
- Spanish (required)
Ability to Commute:
- Kissimmee, FL 34741 (required)
Ability to Relocate:
- Kissimmee, FL 34741: Relocate before starting work (required)
Work Location: Hybrid remote in Kissimmee, FL 34741
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