Current jobs related to IT Operations Manager - Mesa - IntouchCX

  • Operations Manager

    2 days ago

    Mesa, Arizona, United States BayWa r.e. Solar Systems LLC Full time

    Job Title: Operations ManagerWe are seeking an experienced Operations Manager to join our team at BayWa r.e. Solar Systems LLC. As an Operations Manager, you will be responsible for the safety, quality, and efficiency of our branch operations.Key Responsibilities:Team Management: Lead and develop a high-performing warehouse team, ensuring a positive and...

  • Operations Manager

    4 months ago

    Mesa, United States Ulta Beauty, Inc. Full time

    OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose —a...

  • Wholesale Operations Manager

    2 days ago

    Mesa, Arizona, United States iAnthus Capital Full time

    Job Title: Wholesale ManagerAbout the Role:iAnthus Capital Management is seeking a highly skilled Wholesale Manager to oversee the wholesale operations of our cannabis business. As a key member of our team, you will be responsible for ensuring the smooth and efficient distribution of our products to our customers.Key Responsibilities:Develop and implement...

  • Store Operations Manager

    2 days ago

    Mesa, Arizona, United States Baseline Store (Power & Baseline) Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Operations Manager to join our team at Baseline Store (Power & Baseline). As a key member of our retail operations team, you will be responsible for driving business growth, leading a team of production team members, and ensuring the smooth operation of our store.Key ResponsibilitiesLead and...

  • Store Operations Manager

    1 day ago

    Mesa, Arizona, United States Baseline Store (Power & Baseline) Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Operations Manager to lead our retail store operations at Baseline Store (Power & Baseline). The successful candidate will be responsible for driving business operations, leading a team of Assistant Store Managers and Production Team members, and ensuring the store meets its sales and...

  • Area Operations Manager

    4 weeks ago

    Mesa, Arizona, United States American Air Filter International Full time

    Job OverviewCompany: American Air Filter InternationalPosition: Regional Branch ManagerAbout Us: AAF International is a leader in providing comprehensive clean air solutions worldwide. With a legacy dating back to 1921, we operate in over 22 countries and employ more than 3000 professionals. Our products set the standard for quality and performance in air...

  • Store Operations Manager

    3 days ago

    Mesa, Arizona, United States Baseline Store (Power & Baseline) Full time

    Job SummaryWe are seeking a highly skilled and experienced Store Operations Manager to lead our retail store operations at Baseline Store (Power & Baseline). The successful candidate will be responsible for driving business operations, leading a team of Assistant Store Managers and Production Team members, and ensuring the store meets its sales and...

  • Restaurant Operations Manager

    3 weeks ago

    Mesa, Arizona, United States Mindies Management Full time

    Job SummaryMindies Management is seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for driving sales, managing profitability, and delivering exceptional guest experiences.Key ResponsibilitiesProfitability: Develop and implement strategies to...

  • Restaurant Operations Manager

    2 days ago

    Mesa, Arizona, United States Gecko Hospitality Full time

    Restaurant Assistant General ManagerWe are seeking a highly motivated and experienced Restaurant Assistant General Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales and revenue growth.Key...

  • Area Operations Manager

    3 weeks ago

    Mesa, Arizona, United States American Air Filter International Full time

    Job OverviewCompany: American Air Filter InternationalAbout Us: AAF International is a leader in providing comprehensive clean air solutions worldwide. Operating under the American Air Filter and AAF International brands, we have been at the forefront of the industry since 1921, with a presence in over 22 countries and a workforce exceeding 3000 employees....

  • Warehouse Operations Manager

    2 weeks ago

    Mesa, Arizona, United States Restaurant Depot Full time

    Job SummaryWe are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Restaurant Depot. As a key member of our operations team, you will be responsible for ensuring the efficient and effective management of our warehouse operations, with a focus on inventory control, product presentation, and customer satisfaction.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Mesa, Arizona, United States Gecko Hospitality Full time

    Restaurant Assistant General Manager OpportunityWe are seeking a highly motivated and experienced Restaurant Assistant General Manager to join our team at Gecko Hospitality. As a key member of our management team, you will play a vital role in ensuring the success of our restaurant operations.Key Responsibilities:Assist the General Manager in overseeing...

  • Operations Program Manager

    3 days ago

    Mesa, Arizona, United States UtilitiesOne Full time

    Operations Program Manager at Utilities OneWe are seeking a seasoned Operations Program Manager to oversee the delivery of OSP Construction & Engineering in the Arizona market.The ideal candidate will have a strong background in telecommunications and experience in program/project management.Key Responsibilities:Develop and implement the company's...

  • Freezer Operations Manager

    2 weeks ago

    Mesa, Arizona, United States Restaurant Depot Full time

    {"title": "Freezer Manager Job Description", "content": "Job SummaryRestaurant Depot is seeking a highly skilled Freezer Manager to join our team. As a key member of our warehouse operations, you will be responsible for ensuring the efficient management of our frozen food inventory, maintaining the highest standards of product freshness, and providing...

  • Restaurant Operations Manager

    2 weeks ago

    Mesa, Arizona, United States Mindies Management Full time

    Job SummaryMindies Management is seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for driving sales, managing profitability, and delivering exceptional guest experiences.Key ResponsibilitiesProfitability: Develop and implement strategies to...

  • Restaurant Operations Manager

    3 weeks ago

    Mesa, Arizona, United States Firehouse Subs Full time

    Firehouse Subs is seeking a highly skilled and experienced General Manager to lead the operations of one of our restaurants.This is a leadership role that requires a strong understanding of restaurant operations, including food cost management, labor control, and customer service. The ideal candidate will have a proven track record of success in managing a...

  • Facilities Operations Manager

    5 days ago

    Mesa, United States T5 Data Centers Full time

    Job DescriptionThe Facilities Operations Manager (FOM) has overall responsibility for all aspects of the data center team. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team to align with the Scope of Work that is capable of achieving the required KPIs. The FOM will drive full...

  • Restaurant Operations Manager

    2 weeks ago

    Mesa, Arizona, United States Schlotzsky's Full time

    Restaurant Leadership OpportunityAbout Schlotzsky'sWe are a fast-paced and fun restaurant chain looking for a skilled Restaurant Operations Manager to join our team in Arizona. As a key member of our management team, you will be responsible for assisting the General Manager in providing outstanding leadership to our restaurant team.Key...

  • Restaurant Operations Manager

    2 weeks ago

    Mesa, Arizona, United States Cafe Zupas Full time

    About Cafe ZupasWe're a fast-paced restaurant with a passion for serving high-quality, globally-inspired soups, salads, sandwiches, and desserts. Our team is dedicated to providing exceptional customer service and creating a positive work environment.Job SummaryWe're seeking an experienced Assistant General Manager to join our team. As a key member of our...

  • Restaurant Operations Manager

    2 weeks ago

    Mesa, Arizona, United States Cafe Zupas Full time

    About Cafe ZupasWe're a fast-paced restaurant with a passion for serving high-quality, globally-inspired soups, salads, sandwiches, and desserts. Our team is dedicated to providing exceptional customer service and creating a positive work environment.Job SummaryWe're seeking an experienced Assistant General Manager to join our team. As a key member of our...

IT Operations Manager

4 months ago

Mesa, United States IntouchCX Full time

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

The IT Operations Manager implements and administers global technology activities: manages, upgrades and directs the installation, operation and maintenance of information technology hardware and software.

As IT Operations Manager, You Will
- Assume responsibility for assigned IT Operation services and activities specific to a site (or sites) including implementing and administering
- Administer and provide ongoing technical support locally on site of information technology hardware (desktop/laptop/Chromebox) and software
- Maintain staff by recruiting, selecting, orienting, and training employees
- Conduct 1:1 discussions with IT Generalists to develop personal growth opportunities and provide coaching sessions to discuss set of expectations
- Maintain a safe and secure work environment
- Complete projects by coordinating resources and timetables with different IT stakeholders and non-IT departments
- Perform hardware troubleshooting which included repairs, upgrades and configuration of desktops/laptops
- Take ownership of technical issues, working with different stakeholders to resolve technical concerns as necessary
- Monitor, report and document system and performance issues
- Work collaboratively with different clients, team members and other stakeholders across the company to achieve desired results
- Adhere to company policies, core values and procedures
- Work on shifting schedules and available to work in a 24/7 operations environment
- Interpret and validate technical issues, test solutions, follow-up and escalate when necessary
- Solve complex problems in a technical service-oriented environment
- Comprehend, capture and interpret basic information and work within a team in a fast-paced call center environment

As IT Operations Manager, You Have
- Post-secondary or completion of post-secondary schooling preferred
- Minimum 2 years IT experience
- Minimum 1 year management/project management experience
- Experience managing base image and software packaging deployments
- Working knowledge with MS Windows, IOS/OSX, Android, system environments
- Detail-oriented team player with creative problem-solving and project management skills
- Ability to implement change and innovation
- Expertise on installation, diagnostics, repair, maintaining and upgrading all hardware and equipment (including but not limited to desktops, laptops, printers) to ensure optimal workstation performance
- Strong interpersonal and organizational skills, must be customer oriented
- Must be tech savvy and updated on the latest technology available on the market (Tablets, Game Console, LED TV’s, etc.)

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

U.S Department of Labor Posters

Benefits of Working as an IT Operations Manager
- Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
- Amazing career growth opportunities