Associate Partnership Manager

4 weeks ago

New York, United States Centivo Full time

We exist for workers and their employers - who are the backbone of our economy. That is where Centivo comes in - our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

**Associate Partnership Manager**

Centivo is a new type of health plan for self-funded employers that is built to save 15 percent or more compared to traditional insurance carriers and is easy to use for employers and employees.

Centivo's mission is to bring lower cost, higher quality healthcare to the millions of working Americans who struggle to pay their healthcare bills. With Centivo, employers can offer their employees affordable and predictable costs, a high-tech member experience, exceptional service, and a range of benefit options including both traditional and proprietary networks. Centivo develops high-value networks in partnership with leading local healthcare providers and uses data analytics to refine the network and navigate members to the right providers. Members get a partner for all their healthcare needs through a primary care-centered model, as well as expanded access and fully integrated virtual care.

**Summary of role**:
The Partnership Manager serves as a key role on the Centivo Product Partnerships & Innovation team with responsibility for developing and managing third-party partnerships and assisting with product innovation and development. Reporting to the Director of Product Partnerships, the role will interface with our all aspects of the organization including network development, operations, clinical, sales and marketing in order develop and manage these third-party partnerships.

**Partnership Management Responsibilities Include**:

- Defining and planning partnership needs and requirements
- Sourcing, choosing, contracting, implementing and terminating partner relationships
- Managing existing partnership relationships
- Interfacing with operations and technology teams to effectively project manage the implementation and onboarding of new partners and products
- Engage with Sales teams to support sales presentations and proposals
- Work with Network, Digital and Plan teams to align on overall product roadmap
- Assist with new product strategy & product development including market research, product definition, conceptual design and implementation
- Track and report on key performance indicators related to product performance, such as utilization, member satisfaction, ROI and outcomes

**Qualifications**:
**Required Skills and Abilities**:

- Proven ability to manage large, complicated projects with both internal and external project components, under tight timelines.
- Capability and strong desire to set and execute strategic direction in a functional area critical to overall Centivo success
- Well-defined communication skills and a demonstrated aptitude for communicating with both business users and technical staff
- Proven ability to manipulate and analyze large data sets in Microsoft Excel or similar
- Ability to formally present information in a clear, concise and persuasive manner
- Ability to work in a fast-paced entrepreneurial environment
- Team-first attitude and a positive demeanor
- Strong problem solving and troubleshooting skills
- Comfort with ambiguity
- Ability to travel and attend meetings as necessary

**Education and Experience**:

- Bachelor's Degree required (MA preferred)
- 3 years direct experience in partnership management or healthcare consulting
- Experience in healthcare and familiarity with health plans; third-party administration is preferred
- Demonstrated project management experience

**Work Location**:

- This position is eligible to be fully remote with a preference for someone with reasonable geographic proximity to our NYC or Buffalo office locations.

**Our Values**:

- **Resilient** - This is wicked hard. There is no easy button for healthcare affordability. Luckily, the mission makes it worth it and sustains us when things are tough. Being **resilient** ensures we don't give up.
- **Uncommon** - The status quo stinks so we had to go out and build something better. We know the healthcare system. It isn't working for members, employers, and providers. So we're building it from scratch, from the ground up. Our focus is on making things better for them while also improving clinical results - which is bold and **uncommon**.
- **Positive** - We care about each other. It takes energy to do hard stuff, build something better and to be resilient and unconventional while doing it. Because of that, we make sure we give kudos freely and feedback with care. When our tank gets low, a team member is there to be a source of new energy. We celebrate together. We are supportive, generous, humble, and **positive**.

**Who we are**:
Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health,

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