Order Entry Administrative Specialist

3 weeks ago


Hauppauge, United States Zibiz Corporation Full time

**Job Title: Order Entry Administrative Specialist**
- **Employee Type**: Full Time Office Position, Monday - Friday
- ** Location**: Hauppauge, NY
- ** Degree Type**: 4 Year Bachelor’s Degree

**Responsibilities Include**:

- Providing information, answering questions, and responding to requests, serving as the eyes and ears of the office.
- Answer phones, direct incoming customer calls as necessary.
- Accurately input customer orders into the ordering system, ensuring all information is correct and up-to-date.
- Respond to inquiries from customers regarding their orders and ensure they are resolved in a timely manner.
- Monitor order status throughout the fulfillment process and work with logístical personnel to ensure timely delivery.
- Resolve any customer order-related issues that may arise, including changes, cancellations, or discrepancies.
- Maintain accurate data entry records and ensure the order processing system is updated in real-time.
- Assist with invoicing and payment processing.
- Perform research for special projects, as assigned.
- Handle additional related duties, as required.

**Skills**:

- BS/BA degree is preferred. Relevant experience coupled with AS degree may replace education.
- Proven experience as an order entry specialist or similar position with experience in customer service or related fields.
- Proficient in Microsoft Office Excel and order entry systems.
- Strong attention to detail and accuracy in data entry.
- Excellent written and verbal communication skills
- Ability to exercise independent judgement in a multi-task environment.
- Must be self-motivated and able to multi-task.

**Benefits**:

- Paid holidays and personal days
- 401(k) Retirement Plan
- Employee Profit Sharing Plan
- Medical coverage

**Salary**: $22.00 - $25.00 per hour

Work Location: In person



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