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Assistant Manager

3 months ago

Silver Spring, United States Shuga x Ice Full time

**About us**

At Shuga x Ice, we're not just crafting ice cream - we're crafting experiences. As a leading African-inspired ice cream company, we take pride in our commitment to preserving and celebrating the rich culinary heritage of Africa while providing our customers with unforgettable flavors and moments of joy. Our mission is simple: to bring the taste of Africa to the world, one scoop at a time. Join our team and be a part of a passionate and innovative community dedicated to spreading sweetness and cultural appreciation through our delicious frozen treats.

**Work Environment**:
At Shuga x Ice, we foster a dynamic and collaborative work environment where creativity, innovation, and passion thrive. Our team is comprised of diverse individuals who share a common love for culinary artistry and cultural appreciation. From our kitchen to our storefronts, there's a palpable sense of excitement and energy as we work together to create delicious ice cream flavors that captivate and delight our customers.

Above all, we're passionate about what we do and the impact we make. Every scoop of ice cream we create is infused with love, authenticity, and a celebration of African culture. Join us at Shuga x Ice and be part of a team that's not just making ice cream - we're making memories and spreading joy, one scoop at a time.

**Overview**:
**JOB RESPONSIBILITIES**
- The schedule is flexible; evenings and weekends & summer holidays (Memorial Day, 4th of July, Labor Day) are required
- You will be responsible for day to day operations of the shop as well as training new employees
- Supervise team of ice cream sales workers
- Train and evaluate employees
- Resolve escalated customer complaints
- Track and record inventory
- Maintain store cleanliness and follow all proper sanitation guidelines.
- Deliver excellent guest service to all customers.
- Complete inventory tasks, as well as receive and arrange delivery from vendors and Shuga x Ice HQ.
- Follow Shuga x Ice's established safety, grooming, uniform, and employee conduct standards.

**JOB REQUIREMENTS**
- Ability to operate POS system
- Able to push/pull 50 lbs. of weight
- Able to work in a fast-paced environment
- Flexible availability
- Able to stand for prolonged periods of time
- Food handlers certificate a plus
- Barista experience a plus

Here at Shuga x Ice, it's always more than ice cream As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

Join our team today and be part of creating delicious ice cream treats for our valued customers

**Job Types**: Full-time, Part-time

Pay: $18.04 - $21.93 per hour

Expected hours: 35 per week

**Benefits**:

- Employee discount

Experience level:

- 1 year
- 2 years

Restaurant type:

- Fast casual restaurant

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed

**Experience**:

- Supervising: 1 year (required)

Ability to Relocate:

- Silver Spring, MD 20910: Relocate before starting work (required)

Work Location: In person