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Lead Enforcement Representative

3 months ago

Irvine, United States University of California, Irvine Full time

Overview:
The Division of Finance and Administration (DFA) provides services and support to over 50,000 students, faculty, and staff with the mission of advancing UCI's brilliant future and the vision of becoming world-class campus partners. DFA serves the university as planning partners, problem solvers, and solution providers—striving to make it as easy as possible for people to get the services they need, when they need them. UCI Transportation and Distribution Services oversees all transportation planning, parking, and mail services at the University of California, Irvine. UCI Transportation has an environmental commitment to reduce greenhouse gas emissions from all vehicles traveling on and around the UCI campus. This commitment to reduce costs and emissions is at the heart of every program and service offered to the UCI campus community.

Under the close supervision of the enforcement supervisors, the student and volunteer programs coordinator works primarily outdoors and assists the campus community and visitors with navigating a complex parking system consisting of approximately 20,000 parking stalls, 64 surface lots, and five parking structures. The incumbent provides consistent enforcement of parking facilities in assigned campus zones and maintaining up-to-day knowledge of permit types, parking privileges, enforcement practices, and campus layout. Additional responsibilities include to assist develop and coordinate the recruitment, selection, training and scheduling processes for the unit’s student and volunteer services programs.

**Responsibilities**:

- Ability to coordinate the organization and implementation of services and programs. Required
- Ability to communicate and motivate employees. Required
- Ability to follow through on assignments and work independently, receiving only general direction. Required
- Ability to adapt to rapid and frequent changes in operational procedures and working environment. Required
- Ability to prioritize and coordinate work. Required
- Ability to establish and maintain good working relationships in a diverse and team-based department. Required
- Knowledge of security and emergency management and response principals, including local and state laws, regulations, and procedures Required
- Ability to understand and enforce the California Vehicle Code as it relates to parking and bicycle enforcement. Required
- Capable of interacting with a diverse population in a high-volume, customer-focused work environment and making quick decisions in a field setting. Required
- Knowledge of effective conflict resolution skills with the ability to maintain equanimity in the face of resistance, indifference, and hostility. Required
- Ability to communicate effectively with all members of the community, demonstrate sound judgment, tact and integrity, act with courtesy, resourcefulness, and initiative. Required
- Knowledge of UC/UCI policies and procedures. Preferred
- Knowledge of UCI campus layout (buildings, roadways, and parking lots) Preferred
- Knowledge of the California Vehicle Code. Preferred
- Some knowledge in regards to impounding/releasing vehicles. Preferred
- Knowledge of adjudication/citation appeals process. Preferred
- Basic knowledge of a hand-held, two-way radio system. Preferred
- Basic knowledge hand-held ticket writer. Preferred
- Knowledge of traffic signs, traffic barricading, and associated equipment. Preferred
- Knowledge of laws and regulations pertaining to traffic control and scene security and protection. Preferred
- Familiarity with the department’s on-line systems such as EPICS, Electronic Educational Environment (EEE), Antpark, and When to Work. Preferred

Qualifications:
**Total Compensation**

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $$23.61- $$27.66 (Hourly).

**Required**:

- Two years or more of parking enforcement experience, or equivalent combination of education, training, and experience.
- Two years or more of parking enforcement experience

**Conditions of Employment**:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

- Background Check and Live Scan
- Legal Right to work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placemen