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Office Manager

3 months ago

Hanover, United States Denny Resumadero - State Farm Agent Full time

**Benefits**:

- 401(k) matching

Join the Denny Resumadero Agency as an Insurance Office Manager and play a crucial role in the efficient operations of our insurance office. As the office manager, you will oversee various administrative tasks, coordinate workflows, and provide support to the insurance team. If you are organized, detail-oriented, and have experience in office management, this opportunity is for you

**Responsibilities**:

- Manage the day-to-day operations of the insurance office, including administrative tasks, workflow coordination, and resource allocation.
- Supervise and provide guidance to administrative staff, ensuring they perform their duties effectively and efficiently.
- Develop and implement office policies, procedures, and workflows to enhance productivity and streamline operations.
- Coordinate schedules and appointments for insurance agents, ensuring optimal utilization of their time and resources.
- Serve as the primary point of contact for internal and external stakeholders, handling inquiries, resolving issues, and maintaining positive relationships.
- Monitor and manage office expenses, budgets, and supplies, ensuring cost-effectiveness and adherence to company policies.
- Oversee the organization and maintenance of client records, policies, and other relevant documentation in compliance with industry regulations.
- Assist in the preparation and submission of insurance claims, ensuring accuracy and timely processing.
- Collaborate with insurance carriers and underwriters to obtain necessary information, resolve policy-related issues, and ensure smooth transactions.
- Stay updated on industry trends, changes in regulations, and new insurance products and services to provide accurate information to clients and the insurance team.
- Maintain confidentiality and uphold ethical standards in handling sensitive client information.
- Assist in the recruitment, training, and onboarding of new staff members as needed.

**Requirements**:

- Previous experience in office management or administration, preferably in the insurance industry.
- Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of individuals.
- Proficiency in using office software, such as word processing, spreadsheets, and CRM systems.
- Knowledge of insurance policies, procedures, and regulations is a plus.
- Attention to detail and accuracy in managing paperwork and records.
- Leadership qualities and the ability to motivate and guide a team.
- High school diploma/GED required; additional education or relevant certifications a plus.

**BENEFITS**:

- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Health benefits
- Growth potential/opportunities for advancement within my agency