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Front of House Assistant Manager

3 months ago

Richmond, United States Chick-fil-A White Oak Village Full time

**The FOH Manager will be able to demonstrate these characteristics in a working environment**:

- Love: A passion to serve and care for others
- Joy: A contagious spirit of happiness
- Peace: Inner calmness while under pressure
- Patience: Waiting with grace
- Kindness: Show care by being genuine, proactive and personal with others
- Goodness: Always doing what is right
- Faithfulness: Always do the next best step
- Gentleness: Be approachable by others
- Self-Control: Advocate for your goals while controlling your ego

**Benefits**
- Every Sunday off
- 401k with matching
- Health, vision, and dental insurance
- Daily Meal Allowance
- Positive and caring work environment

**Who is Chick-fil-A White Oak Village?**

**We’re here to serve**. We keep the needs of Operators, their Team Members and customers at the heart of our work, doing what is best for the business and best for them. It’s through teamwork and collaboration that we do our best work. We’re an inclusive culture that leverages the strengths of our diverse talent to innovate and maximize our care for Operators, their Team Members and customers.

**We are purpose-driven**. We model our Purpose every day, connecting our work and daily activities to our business strategy, supporting each other’s efforts to be good stewards who create positive impact on all who come in contact with Chick-fil-A.

**We pursue what’s next**. We find energy in adapting and re-inventing how we do things, from the way we work to how we care for others.

**We are a culture of care.**

**The Front of House (FOH) Director is responsible for**:

- Delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
- Becoming proficient in all FOH operations
- Cash accountability
- Coaching the behaviors of FOH Captains and Team Members
- Developing leaders in such a way that they are operating as a motivated, high-performance team that embodies the vision of the business, through goal-setting and regular performance feedback
- Approve shift changes among Team Members
- Ensure that FOH Team Members and Captains find appropriate coverage for call-offs and no shows
- Monitor actions that do not meet CFA standards and execute accountability documentation for Team Members and Captains who fail to meet expectations
- Other responsibilities as assigned

**Requirements**:

- Must be eligible to work in the U.S.
- Previous customer service experience preferred
- Previous leadership experience an asset
- Hard-working
- Team-oriented
- Friendly
- Honest
- Great customer skills

**People work for people Get to know some of our people**:
Greg Williams, Owner/Operator

Josh Gallaher, General Manager

Morgan Carter, Recruiting Director

Pay: $18.00 - $20.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Restaurant type:

- Quick service & fast food restaurant

Shift:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Application Question(s):

- Do you have any hand, face, or neck tattoos?

License/Certification:

- Driver's License (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person