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Service Appointment Coordinator

2 months ago

Huntington Station, United States AUDI OF HUNTINGTON Full time

Job Summary:
**Responsibilities**:

- Coordinate with clients to reschedule appointments as needed
- Provide information about services and products to potential customers
- Upsell additional services or products to clients when appropriate
- Conduct outbound calls to follow up on appointments or inquiries
- Maintain accurate records of appointments and client information in the database
- Analyze appointment data to identify trends and opportunities for improvement

**Skills**:

- Excellent phone etiquette and communication skills
- Strong customer service skills with a customer centric mindset
- Ability to Multitask
- Proficiency in data entry and record keeping
- Experience in outbound calling and upselling techniques
- Ability to analyze appointment-related data for insights

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 - 50.0 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- Day shift

Weekly day range:

- Every weekend
- Monday to Friday

Work setting:

- In-person
- Office

Work Location: In person