Business Office Coordinator

2 months ago


Haverhill, United States Haverhill Pavilion Behavioral Health Full time

**Essential Functions**:
Responsible for verification and interpretation of insurance benefits and establishing financial arrangements with guarantor/patient.

Estimate patient out-of-pocket and make financial arrangements with guarantor/patient. Post payment follow-up with claims.

Prepare and review all billing forms to ensure accuracy and completeness for claims submission to insurance carriers and back up for Medicare and Medicaid claims.

Process claims electronically or hard copy with 100% accuracy and mail claims to insurance carriers timely.

Enter documentation and adjustments through computer system to maintain a correct account balance.

Updated system information according to correspondence received and processed. Document any changes and submit to appropriate staff.

Review charge summaries on each patient bill that is produced and identify discrepancies wit 100% accuracy.

Initiate appropriate follow-up and collection calls.

Review remittance advice statements for payments and adjustments on a daily basis and initiate appropriate data entry for patient charge or account discrepancy on review.

Identify denial and pending reasons and investigate, resolve and initiate information to secure reimbursement.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)



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