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Permit Technician I/ii

4 months ago

Palm Desert, United States City of Palm Desert Full time

**Definition**:
The City of Palm Desert provides exemplary and sustainable services, amenities and programs for the benefit of the local and surrounding communities. When you interact with a City employee, you will find our collaborative, driven and efficient staff working together to provide strategic solutions for the community and each other. We are a city focused on external and internal customer service and try to find a way to say “yes,” while not compromising the City’s or our own integrity.

Our efforts are guided by our core values:

- Integrity
- Stewardship
- Service
- Community
- Innovation
- Teamwork

Our employees are passionate about innovation, collaboration and growth, which is supported by the City’s Council and Executive Team. We are an environment that thrives on making changes, pivoting quickly, and is full of movers and shakers. We are constantly striving to improve processes and better our approach so that we can better support the needs of the City. If you have growth mindset and find change exciting, the City of Palm Desert may be your ideal working environment
**THE OPPORTUNITY**
Explore an amazing opportunity in the City of Palm Desert We are seeking a dynamic individual to join our team as a Permit Technician I/II. This position provides an exciting opportunity to work in our Development Services Department/Permit Center Division and contribute to providing high-quality municipal services.
Under immediate (I) or general (II) supervision, performs technical permit processing and related planning functions; assists the public, developers and others at the public counter and via telephone regarding City planning regulations and policies, as well as general zoning and ordinance requirements and procedures; receives and processes permit submittals that require additional review by other staff, consultants, and/or departments; independently receives, reviews, and approves the more routine permit submittals and determines/collects related permit fees; assigns addresses to new construction and residential tracts; researches City records and other online information to identify property ownership and make corrections as required; and performs related duties as assigned.
**SUPERVISION RECEIVED AND EXERCISED**

Receives supervision from the Permit Center Supervisor. Does not directly or indirectly supervise other employees but may provide technical and functional direction and training to less experienced employees.

**Class Characteristics**:
Permit Technician II: This is the fully-qualified journey-level classification in the Permit Technician series. Positions at this level are distinguished from the Permit Technician I level in that incumbents possess a more comprehensive understanding of job-related functions and activities and are capable of performing the more advanced and complex duties requiring the use of considerable discretion and independent judgment. Assignments are given within general guidelines and incumbents are responsible for establishing objectives, timelines, and methods to deliver work products or services. Work is typically reviewed upon completion for soundness, appropriateness, and conformity to policy and requirements.

**Examples of Typical Job Functions**:
**Examples of typicAL JOB FUNCTIONS** (Illustrative Only)
- Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Incumbents may not perform all of the listed job functions depending on functional area of assignment._
- Receives and processes permit submittals that require additional review by other staff, consultants, and/or departments; routes submittals to appropriate parties for approval and tracks the review process; reviews and collects permit fees before issuing permits; processes customer, plan reviewer, and inspector plan revisions and corrections; notifies applicants of approval;
- Independently receives, reviews, and approves the more routine permit submittals and determines/collects related permit fees.
- Assigns addresses to new construction and residential tracts; maintains, corrects, and updates parcel location records, map books, and the Development Services system.
- Researches City records and other online information to identify property ownership and make corrections as required; contacts external agencies to gather information as needed; may conduct field site visits to verify information.
- Assists with scheduling inspections and responding to records requests.
- Assists with updating department handouts and forms.
- Designs, creates, and edits a variety of documents, including correspondence, letters, memos, agendas, reports, lists, forms, schedules, flyers, event materials, and statistical reports.
- Organizes and maintains accurate and detailed databases, files, and records; verifies accuracy of information; r