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Scheduling Coordinator/receptionist Dental Office

4 months ago

Melrose, United States Exquisite Dentistry Full time

Are you a friendly, detail-oriented individual with excellent verbal skills? Do you enjoy helping people and working in a positive, team-oriented environment? If so, we invite you to join our dental practice as an Appointment Coordinator.

At Exquisite Dentistry, we take great pride in treating each patient as if they were family, making visiting the dentist as pleasant an experience as possible. As the face and voice of our office, you will play a crucial role in providing exceptional patient care from the very first phone call.

**Position: Appointment Coordinator/Scheduling Coordinator/Receptionist/Financial Coordinator**

**Key Responsibilities**:

- **Scheduling**: Fill late cancellations or no-shows with quick-call patients, and maintain an effective courtesy call system.
- **Patient Communication**: Schedule patients over the phone and in person, conveying our practice’s philosophy with excellent verbal skills.
- **Office Management**: Maintain all computer records to the highest standard and prepare for the morning huddle.
- **Patient Relations**: Develop ongoing communication strategies to keep patients interested and accountable for their appointments.
- **Financial Coordination**: Be prepared to collect any monies due according to financial arrangements made by the Financial Coordinator.
- **Experience**: Minimum 3 years of dental office experience preferred.
- **Skills**: Superior organizational skills, expert communication skills, and a career-minded approach.
- **Attributes**: Outstanding people skills, take-charge personality with a sense of humor, and meticulous in bookkeeping. Must be able to take initiative and work well in a team-oriented environment.

**Why Join Us**:

- **Positive Environment**: Work in a supportive, team-oriented environment where your experience and talent are valued.
- **Professional Growth**: Engage in continuous learning and development opportunities.
- **Patient Care**: Be part of a team dedicated to providing exceptional patient care and making dental visits as positive as possible.

**Days/Hours**:
Monday 8:45am-7pm

Tuesday 7:45am-5pm

Wednesday 7:15am-5pm

Thursday 7:45am-2pm

If you would like to fulfill your potential and utilize your dental knowledge, please send your resume to join our dedicated team.

**How to Apply**: Submit your resume and a cover letter detailing your experience and why you would be a great fit for our practice. We look forward to welcoming you to our team and working together to create a positive and caring environment for our patients

Pay: From $25.00 per hour

Expected hours: 35.5 per week

**Benefits**:

- Employee discount
- Health insurance
- Paid time off
- Paid training
- Parental leave
- Uniform allowance

Healthcare setting:

- Clinic
- Dental office
- Med spa

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Dental terminology: 1 year (required)
- Computer skills: 1 year (preferred)

Ability to Commute:

- Melrose, MA (required)

Ability to Relocate:

- Melrose, MA: Relocate before starting work (required)

Work Location: In person