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Patient Experience Coordinator

2 months ago


Melrose Park, Illinois, United States Aspen Dental Full time
About Aspen Dental

At Aspen Dental, we prioritize our patients' needs and provide a supportive environment for our team members to thrive. Our best-in-class training program, competitive compensation, and flexible scheduling enable our team to excel in their careers.

Job Summary

We are seeking a highly organized and detail-oriented Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will be responsible for providing exceptional patient service, scheduling appointments, and managing patient records.

Key Responsibilities
  • Provide superior patient service with compassion and care in accordance with patient needs, company policies, and government regulations.
  • Schedule and confirm patient appointments, organize charts, and verify insurance and payment collection.
  • Balance nightly deposits and credit card processing.
  • Perform additional tasks as assigned by the Manager.
Requirements
  • High school diploma or equivalent.
  • Strong communication and interpersonal skills with an ethical mindset.
  • High regard for time management.
  • Organized and detail-oriented.
What We Offer
  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.
  • Career development and growth opportunities with our best-in-class training program.
  • A fun and supportive culture that encourages collaboration and innovation.
  • Free Continuing Education (CE) through TAG U.