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Customer Experience Representative
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Milford, Massachusetts, United States British Swim School Full time{"title": "Customer Experience Specialist", "description": "Join Our Team of Water Safety ProfessionalsWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our swim school team, you will play a critical role in providing an exceptional customer experience for our students...
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Full Time Crew Member
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Milford, United States Goldfish Swim School - Milford Full timeJob DescriptionJob DescriptionAre you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! Were a rapidly growing, award winning franchise that is not your typical company!We change lives. We help children reach their goals. We wear flip...
Swim Instructor
3 months ago
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School We’re a rapidly growing, award winning franchise that is not your typical company
Goldfish Swim School (Milford) offers a $100 bonus upon the completion of 90 days as well as a robust Anniversary Program We also LOVE to celebrate our staff with cash incentives, gift cards and more
**Benefits**:
- Leadership roles
- Flexible hours
- Great pay
- Valuable work experience
- Increased social opportunities
- Future references/referrals
**Requirements**:
- Ability to work with children
- Excellent interpersonal communication and organizational skills
- Must pass background examinations (included with training)
**Job Title**: Swim Instructor
**Reports to**: Deck Supervisor
**FLSA Status**: Non-Exempt
**Summary**: Instructs students on water safety and proper swim techniques based on thorough knowledge of the Goldfish Swim School curriculum.
**Duties and Responsibilities**:
- Provides swim instruction based on the Goldfish Swim School curriculum.
- Enforces safety rules and regulations to prevent accidents. Makes rescues and administers first aid when necessary.
- Evaluates students’ progress, and completes required paperwork in a timely manner.
- Interacts with parents/guardians on the activities and development of students’ swim skills.
- Acts as a GSS “ambassador” to ensure parental satisfaction.
- Uses problem solving and creative thinking skills to identify and resolve challenges that students encounter.
- Inspects pool areas before and after each class for possible maintenance, cleanliness or damage issues. Reports issues to management as appropriate.
- Maintains and ensures proper storage of all pool equipment. Places and removes lane lines.
- Reports accidents and incidents to management. Completes required documentation and paperwork.
- Performs Deck Teacher duties as needed.
- Performs light cleaning duties such as window washing, deck mopping, trash removal etc. on occasion.
- Attend required/mandatory workshops and in-service training outside of regular working hours.
- Fulfills other duties or responsibilities as assigned by the Employer.
**Certificates and Licenses**: Lifeguard, CPR/AED and First Aid certification will be provided, as all swim instructors must become a lifeguard.
**Work Environment**: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
**Must be at least 14 years, 6 months old to apply.**
- Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location._
